Voice over Internet Protocol is a hot-topic amongst small businesses and nonprofit organizations, because it provides greater utility compared to traditional phones at almost half the cost. However, not all organizations take advantage of the feature-rich phones of the future. Of course there is ...

VoIP is the acronym for Voice over Internet Protocol (uh, what?) Rather than sending calls over the expensive T1 copper infrastructure that connects your phone, VoIP uses your existing Internet connection. VocalTec offered the first VoIP service, Internet Phone, in 1995. Internet Phone could be ...