ITWorks Alumni Spotlight: Daniel Lopez-Basilio

While searching for certification programs, Daniel Lopez-Basilio stumbled across a description of ITWorks. At the time, Daniel was working in the healthcare field and was looking for a career change where he could grow in his abilities and have more financial stability. He saw the technology ...
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ITWorks Alumni Spotlight: Jade Weddleton

Jade Weddleton had already worked a series of jobs and had begun a degree in advertising when she saw a friend’s post about ITWorks on social media. As she was finishing her associate’s degree, Jade realized that she felt a strong connection to IT, having taken computer classes both in high school ...
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CRM Software Selection for Nonprofits: It’s All About the Fit

Here we are in the height of seasonal sales, and for some people, gift-giving. You might be checking online reviews to find out which tech gadget or gift is the best in its category. That approach might work great for earbuds, but a more complex purchase requires a more sophisticated approach. ...
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ITWorks Alumni Spotlight: Tiffani Quitman

Tiffani, ready for a career change, first heard about the ITWorks program from her friend, who was an ITWorks graduate. At the time, Tiffani was working at Macy’s doing administrative work. Tiffani had developed a strong skillset in customer service, and she could picture a career path that ...
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ITWorks Alumni Spotlight: Bryan Yong

Bryan Yong was working as a Table Games Dealer at the Valley Forge Casino and was eager for a career change. He learned about the ITWorks program from two graduates who encouraged him to apply. Not wanting to miss an opportunity for a free tech training program, Bryan quickly submitted his ...
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Microsoft’s Power Platform: What Do I Need to Know About it?

Maybe you’ve heard about Microsoft’s Power Platform suite or one of the tools that comprise it—Power BI, Power Automate, and PowerApps—and wondered whether your nonprofit should look into it. We’ve been getting a lot of questions about it and wanted to provide some clarification about what this ...
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Tech Policy Questions from Nonprofit Leaders—Answered

Tech Impact's own Karen Graham and Francis Johnson recently presented a webinar about nonprofit technologies with Nonprofit Quarterly. Here, they choose a few audience questions on which to go deeper. Questions are lightly edited for clarity and brevity.
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Meet CXWorks Las Vegas Student: Jazmyn Reyes

The Fall 2020 CXWorks class is preparing to graduate at the end of October. For the past eight-weeks, thirteen students have immersed themselves in learning the skills required to be customer experience professionals and will graduate ready for call center positions. This is especially exciting for ...
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Five Ways Your Nonprofit Can Be Cyber Smart

Our favorite October tradition is back: National Cybersecurity Awareness Month. We are 100 percent onboard with an entire month dedicated to raising awareness about the importance of cybersecurity.
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