Your Email Is Not a Knowledge Management Solution!

After six years with Idealware, I finally used up the last of the storage space in my Gmail account. Digging through years of archived messages, I kept asking myself, “Why the heck did I keep that!” What was I planning on doing with 3,000 digests from Progressive Exchange?
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Like Phish in a Barrel

Yesterday afternoon I received two strange emails within a few minutes of each other. They both said that someone had shared a Google Doc with me. That by itself wasn't suspicious. Nonprofit technology people love Google Docs and the fact that someone would share a doc without first giving me a ...
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Best of the Web: April 2017

Protect That Data! Privacy and security remain top themes this month and it's no surprise. Data is increasingly valuable to everyone—especially those who see money to be made or political advantage to be taken. This month you can take a quiz to find out how cyber-smart you really are and pick up a ...
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Six Tips for Navigating the Vendor Demo

Here at Idealware we watch a lot of software demos.  And with experience comes wisdom, or at least a thorough understanding of the demo formula.
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Tech Challenges and Pro Bono Solutions

Taproot Foundation is hosting an event on April 26 called Bridging the Technology Divide. It's about tech pro bono—pairing skilled volunteers with nonprofits on technology projects—and they invited me to kick off the day by sharing some thoughts on how technology can help nonprofits face ...
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Cloud IT Case Study: Joyce Preschool

On one level, school is simple—there’s usually a teacher, desks, a chalkboard, and a few books—but a lot happens behind the scenes, especially at schools like the dual Spanish-English immersion Joyce Preschool.
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How Did You Become an Accidental Techie?

Does this story sound familiar?
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The Challenges Grantmakers Face in Supporting Technology

Can grants managers play a role in helping nonprofits get the technology funding they need to be successful? I led a discussion on this topic yesterday at the PEAK Grantmaking (formerly Grants Managers Network) conference in Hollywood, California. The breakout session, "How To Spot the Missing Tech ...
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Designing Hands-On Technology Training

In this second post in our series about hands-on technology training, Birgit Pauli-Haack explains how she designs a training session. Read the first installment on training logistics here.
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Logistics for Hands-On Training

Offering technology training is a great way to boost user adoption and improve technology effectiveness—except sometimes the training really stinks. I interviewed Birgit Pauli-Haack, an expert on technology training in the nonprofit workplace, to hear her tips on delivering hands-on software ...
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