After graduating from the CXWorks program this past March, Princess Cruz jumped straight into her new career as a Customer Service Representative at CVS. Having secured the position during her last week of training, Princess’s first day on the job happened to fall on the same day as her CXWorks graduation!
How did Princess find her way to this new career? During her time in the CXWorks program, Princess’s confidence in her professional skills was bolstered, thanks to the help of the CXWorks staff and invaluable lessons. Interview skills, resume building, and learning to have a growth mindset are some of the lessons that stood out most to Princess.
“Personally, I’ve gained an extremely positive outlook on life thanks to all the mindsets we learned. Professionally, I became confident in the way I provide customer service and the way I lead.”
After completing the eight-week program, Princess now has a job that she already loves. As a Customer Service Representative in the Specialty department, Princess answers inbound calls to schedule orders for patients with specialty medication.
Princess’s story is just one example of how the CXWorks program helps young adults begin the careers they want. If you are in Las Vegas and looking for an opportunity to build your skills towards a career in Customer Experience, consider applying to CXWorks.