Nonprofit organizations often run very lean, which can mean that the same person performs a variety of different tasks. When you have an individual who is most comfortable doing marketing and is also tasked with maintaining a complex traditional phone system, there's a high possibility that problems will occur. This is surely one of the reasons that nonprofits are flocking to VoIP, or internet-based phones, along with their overall low cost, wide variety of features and the sustainability of the hardware over the long-term.
Communication is a big part of a nonprofit organizations success, and there are a few key tools that can help you better spread your mission. These tools will help not only communicate your cause to the public, but also work more strategically and efficiently within your organization - whether you're just a small group, or large distributed team.