Tech Policy Questions from Nonprofit Leaders—Answered

Tech Impact's own Karen Graham and Francis Johnson recently presented a webinar about nonprofit technologies with Nonprofit Quarterly. Here, they choose a few audience questions on which to go deeper. Questions are lightly edited for clarity and brevity.
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The Story of a Social Media Policy

The Michigan-based HIV/AIDS Resource Center (HARC) waded into the shallow end of social media a few years by experimenting with a Facebook group and Twitter account. Today, the organization thrives across multiple social media channels, with an organized team of staff members generating content and ...
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Who Tweets For You?

Yesterday I received a seemingly simple question about Twitter handles from a member of our community--should an organization have a handle that directly represents the organization, or should staff tweet as themselves? As I thought about my response, it dawned on me how tricky an issue this can ...
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