CXWorks Student Spotlight - Catching Up with Nichelle

  The first CXWorks class of 2018 has been a great experience so far. Students have been immersing themselves in the world of customer service on their 8-week journey through the program. Las Vegas native, Nichelle, had been looking for a career pathway when her JAG instructor from High School sent ...
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Thank You to Our CXWorks Sponsors, Organizations, and Volunteers!

As this season's Spring 2018 CXWorks class begins to wind down and gear up for graduation, we want to take some time to thank all of our wonderful, and dedicated sponsors and volunteers. Without them, running our program would not be possible!
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CXWorks Alumni Spotlight - Where is Omar Gutierrez Now?

As a recent high school graduate, Omar knew he wanted to build his career but didn’t know where to start. Luckily, he found out about CXWorks!
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Tech Impact Kicks-Off Alumni Ambassador Program for CXWorks and ITWorks

In 2018, Tech Impact’s workforce development programs CXWorks and ITWorks will reach an incredible milestone – graduating their 500th student! With the growing number of graduates, leadership and staff are excited to roll-out the Alumni Ambassadors program which was officially announced at last ...
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CXWorks Student Spotlight: Nichelle

The first CXWorks class of 2018 kicked-off last week with a great start. Students are already immersing themselves in the world of customer service on their 8-week journey through the program. Las Vegas native, Nichelle, had been looking for a career pathway when her JAG instructor from High School ...
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Henderson Colleague receives the Volunteer Impact Award!

 Recognized for commitment and dedication to helping the students in job training programs Congratulations are in order for DeAndre Esteen, Community Relations Lead in Henderson, who received the Volunteer Impact Award at Tech Impact’s Annual Award Luncheon in Philadelphia in November. Each year, ...
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CXWorks Student Spotlight - Catching Back up with Omar Gutierrez

The fourth CXWorks session is quickly coming to a close in Las Vegas, and we have been anxiously awaiting to check-in with our student spotlight – Omar. If you didn’t read about him before, Omar wasn’t sure what his next step might be after graduation when he learned about CXWorks. Building on his ...
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CXWorks Student Spotlight: Omar Gutierrez

We can believe that its already the 4th CXWorks Class! CXWorks offers free career training to young adults in the Las Vegas community who are ready to master the Customer Experience. Our fall session already has a week under their belts in Las Vegas, and we are thrilled to introduce one of the new ...
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Community Partnership: The Cornerstone of Barclays

Community service is an important aspect of businesses in the world today. We often hear about financial institutions getting involved in community service projects, but it’s less common to hear about a bank partnering with a community organization to tangibly change the projection of individual ...
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Collaborating to Change Lives: CXWorks Partnership Blog

The Customer Service industry is a broad and diverse one that only seems to grow more expansive and important each year. In fact, Forbes indicates that “…the customer experience (CX) is more important than ever.” With so much riding on providing an excellent customer experience, it is no surprise ...
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