CRM Software Selection for Nonprofits: It’s All About the Fit

Here we are in the height of seasonal sales, and for some people, gift-giving. You might be checking online reviews to find out which tech gadget or gift is the best in its category. That approach might work great for earbuds, but a more complex purchase requires a more sophisticated approach. ...
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Utilizing Salesforce to Nurture Relationships

With Nonprofit CRM software by Salesforce, organizations are able to create and cultivate long-lasting relationships with constituents. Using the software, you can reach more donors, create stronger relationships with supporters, better engage with communities, and streamline internal processes to ...
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3 Key Questions Every Nonprofit Should Ask When Outsourcing Their Managed IT Services

Outsourcing critical processes, such as managed IT services, to specialized professionals may seem like a daunting task for your non-profit. It requires time, money and effort into finding that agency that both specializes in the needed area and will not break your budget. Outsourcing, however, ...
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Tell Tale Signs you Need a CRM Upgrade

CIO put together a list of some tell-tale signs that you need to refresh your CRM system, or that it may be time for an upgrade.
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Give Your Next Fundraiser a Boost with these Salesforce Tools

Salesforce and their nonprofit success pack is a CRM template built specifically for nonprofits to use. Enabling nonprofits to get the most out of their marketing automation efforts − easily connect with constituents, stay on top of prospects, and run nurture campaigns. Not-to-mention, ...
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Turn Your Nonprofit's Social Media “Big Data” into "Big Impact"

If you’ve read an article about big data in the last year or two, and thought “That’s too big to effect my nonprofit...” you’re missing out on a great opportunity to create positive impact. Big data is the name given to the millions of digital interactions corporations and nonprofits experience ...
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SMS Case Study: Pathways to Education Canada

Helping High School Students Stay on Track Thousands of Canadian teenagers living in low-income communities drop out of school each year. Why? The reasons are complex, but it’s widely agreed that staying connected with them and providing ongoing support increases the likelihood that a student will ...
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SMS Case Study: Chicago Scholars

High school students live mobile lives. They’re always on the move between home, school, after-school activities, work, friends’ houses, and hangout spots. Email is typically unreliable and phone calls are nearly impossible. For an organization that serves talented low-income students, it can be ...
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A Global Perspective on Fundraising and Donor Management

While visiting Poland for the Festiwal Sektor 3.0 conference, I learned a bit about how digital fundraising works there and in other Eastern European countries. One person explained, and others agreed, that the whole concept of charitable giving is only beginning to catch on. Until recently, many ...
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Tech Challenges and Pro Bono Solutions

Taproot Foundation is hosting an event on April 26 called Bridging the Technology Divide. It's about tech pro bono—pairing skilled volunteers with nonprofits on technology projects—and they invited me to kick off the day by sharing some thoughts on how technology can help nonprofits face today's ...
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