National Cybersecurity Awareness Month

October is National Cybersecurity Awareness Month, and Tech Impact wants to help your organization improve its security posture against cyber threats and reduce the risk of data breaches. A single data breach could cripple your organization’s ability to serve your community and cost hundreds of ...
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Tech Impact's Data Innovation Lab and Delaware Public Health Association Release Interactive Report on Delaware's Healthforce

A greater understanding of Delaware’s nursing healthforce enables strategic workforce training and policy recommendations to help ease provider shortage
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Exploring Innovative Tech And What It Means For Nonprofits

This September, Tech Forward, our annual conference focused on nonprofit technology and its power to support our missions and impact, will head to Chicago to convene nonprofit leaders from across the country. Alongside networking parties, jazz bands, and speakeasy vibes, attendees will gather to ...
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Traits You Need to Succeed in Customer Service

Why Consider a Career in Customer Service ? Customer service is a crucial aspect of any organization that wants to succeed and significant investments of time and resources are made to recruit, train and retain individuals that can deliver exceptional customer service. For individuals interested in ...
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Data from Nonprofit Assessments Shows Weakness in Cybersecurity, Technology Planning

Digital maturity makes nonprofit organizations more resilient, adaptable, and effective. What can Tech Impact's data tell us about how prepared nonprofit organizations are to thrive in a digital world?
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Meet the Fellows Solving Delaware's Healthcare Workforce Shortage

Tech Impact's Data Innovation Lab recently announced its third cohort of Fellows. The Data Innovation Lab team uses advanced data analytics and artificial intelligence to solve problems that make our communities a better place, in Delaware and across the country. Past projects include tracking ...
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CXWorks Prepares Incarcerated Women for a Career Outside of Prison

Tech Impact’s Customer Experience training program, CXWorks, offered to incarcerated women at Delaware’s Baylor Women’s correctional facility prepares them for a career outside of prison.
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How to Prepare for a Cybersecurity Audit

What is a cybersecurity audit? In a cybersecurity audit, you verify that cybersecurity policies and procedures are in place to protect an organization’s informational assets. The goal of a cybersecurity audit is to measure a nonprofit's security compliance with cybersecurity norms, frameworks, or ...
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Employee Cybersecurity Training

Cybersecurity awareness training can protect your organization from loss or harm, help you comply with industry regulations, and ensure you meet compliance standards. There are several ways to provide cybersecurity training to employees, including: Live training from your organization's security ...
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Why Your Nonprofit Needs a Password Manager

Do you think your employees' password habits are putting your nonprofit at risk? A 2019 Google Online Security Survey found that fifty-two percent of respondents reused the same password for multiple accounts. Another 2019 report, the Verizon Data Breach Investigations Report, states eighty percent ...
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