Is your nonprofit having a difficult time tracking the analytics behind your last fundraising campaign? You’re not alone. Nonprofits know it’s a good idea to track their analytics, but its the next step they often have trouble with; knowing what to look for in those numbers and how to make sense of them. Here are a five ways you can get started.
Landing pages that lead to donations
Landing pages are the first page a visitor to your website lands on when redirected from an organic search, or from some other link. Make sure whatever landing pages are seeing the most traffic have sufficient information, strong calls to action, and would compel someone to donate to your nonprofit. If not, you’re missing out on enticing the bulk of your website traffic to donate.
Landing pages are located on the left side bar under:
Behavior --> Site Content --> Landing Pages.
Traffic sources leading to donations
Perhaps you are getting a lot of traffic from Google, but those traffic sources are not leading to donations. But traffic from your newsletter or Twitter links are driving huge donations. Understanding which traffic sources are generating the most donations already is key to determining where you should be focusing your efforts to bolster, and improve donation rates.
Traffic sources are located on the left side bar under: Acquisition --> Channels
Average value of each donor from a traffic source
With ecommerce tracking, calculating what each donor is worth from individual traffic sources is made possible. Visitors to your site via a specific source, be it Twitter, Facebook, or emails, tend to donate more on average, you will have a better idea of where to focus fundraising efforts.
Finding out the average value of each donor can be done by:
Acquisition --> Channel --> then divide revenue by unique visitors and that will give you the average.
Referrals leading to most donations
Referrals happen when someone is redirected to your site via another site. This could be from an article written about your nonprofit, from your social media accounts, or any other site.
Understanding where your referrals are coming from will show you where individuals are coming from just before arriving at your site.
Finding out where your referrals are coming from can be found by:
Ensure ALL VISITS is selected.
Then, in the left side bar --> Acquisitions --> All Referrals.
Most popular pages visited just before donations
Page most trafficked just before landing on your donation page is perhaps the most crucial of all statistics. These pages could be anything from a blog post to your “About Us” page.
Find out which page is most trafficked just before individuals land on your donation page to ‘juice it up’ to encourage even more potential giving.
Finding which page is most trafficked just before landing on your donation can be found by selecting in the left side bar:
Behavior --> Site content --> All pages.
From there, click on the pages column and select the URL for your donation page.
Then, click Navigation Summary. Look for the ‘Previous Page Path’ to see what page visitors viewed just before your donation page!
Learn how to improve programs and raise more money with our Data Visualization Webinar on Tue, Apr 11, 2017 3:00 PM - 4:00 PM EDT