Internet phone calls, typically referred to as voice over internet protocol (VoIP) by IT professionals, are becoming increasingly popular amongst businesses and nonprofits, both small and large.
Why organizations tend to switch to VoIP:
- Higher quality sound.
- Lower per-line cost.
- Decrease in maintenance.
- Runs over one network, wirelessly.
- Accessible on multiple devices, including desktops, laptops, and cell phones.
- More features and options than a typical phone.
Here are some more great stats on VoIP usage we found on Visual.ly: