A customer relationship management (CRM) system is a powerful tool for nonprofits. The Salesforce CRM for nonprofits provides a unified view of every interaction with clients, supporters, members, funders, volunteers, and affiliates. Which allows your nonprofit to raise more resources, customize communications, collaborate and enhance productivity. And through the “Power of Us” program, Salesforce.org is able to offer nonprofits a deep discount on all Salesforce products. Below are some features your nonprofit could leverage to grow your cause.
Manage the donation cycle from pledge to payment including individual donations and grants. Standardize your donation processes, easily analyze your pipeline and automate routine tasks. Improve your gift processing with built-in validation, auditing of batches, work process flows and triggers, data cleaning and state-of-the-art integration tools. And drive annual campaign success with integrations for your donation landing pages, financial institution, email campaigns and event management apps.
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Get a complete picture of your donors, volunteers, clients and other constituents in one place — including activity history, giving history, programs and events attended, and any custom information. Gain insight into their activity on social media sites like LinkedIn, Facebook, and Twitter so you always know what your supporters “like”, making it easy to build stronger, longer-lasting relationships.
Efficiently recruit, track, and manage volunteers with Salesforce. Market opportunities; track volunteer skills, qualifications and trainings; schedule and monitor volunteer events and shifts; recognize and retain volunteers and generate powerful reports and analytics in real-time.
Talk to one of our experts today about implementing a CRM, because not using technology has a cost as well.