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Recent Posts

Protect Your Nonprofit's Data

How secure is your data? Data breaches and cyberattacks at major companies like Equifax, Target, eBay, Yahoo and Sony dominate the headlines and more attacks are reported almost every day. However, cyberattacks are not limited to large corporations and nonprofits are not immune to cyberthreats. A ...
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CXWorks Student Spotlight: Nichelle

The first CXWorks class of 2018 kicked-off last week with a great start. Students are already immersing themselves in the world of customer service on their 8-week journey through the program. Las Vegas native, Nichelle, had been looking for a career pathway when her JAG instructor from High School ...
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How Nonprofits Can Recruit Top Talent

Finding and retaining top talent at a small nonprofit organization can be difficult. It requires not only excellent recruiting and interviewing skills, but also a healthy work environment that encourages staff to stay with the organization. Luckily, there are a few ways that nonprofits can position ...
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How to Boost Your Nonprofit E-mail Campaigns to Make Them More Powerful

E-mail marketing is still one of the most highly effective ways to target your audience. Drip campaigns tend to use strategically crafted e-mails in order to reach a goal. The best part is, the recipients of these campaigns are often people who have demonstrated interest in your organization ...
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More Intelligent Communications Coming to Office 365

Microsoft has been discussing recently, its plan to bring more intelligent communication software to the Office 365, and Teams interfaces. In a recent statement, Lori Wright confirmed that it will allow users to "complete tasks more efficiently with minimal context switching, participate in more ...
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Tech Trends for Nonprofits in 2018

Most nonprofit organizations are not known for IT (information technology) skills. In fact, some organizations are proud of not being computer-literate ("I'm a social worker, not a computer geek") and have to be dragged, kicking and screaming, into the 21st century. Those organizations that are ...
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Looking Ahead: What Your Nonprofit Can Expect in 2018

As 2017 comes to a close, it's important to reflect on some of the trends we saw in the nonprofit space as a precursor for what to expect in 2018. To start, 2017 was filled with new causes to be discovered and new organizations to be formed. Some trends that were worth noting were: 7 Trends of ...
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4 Reasons Why I Choose Axiom Cyber: A Personal Account From Recent ITWorks Grad Stephany Silva

Coming from an entrepreneurship family who has always had a small business growing up, it has molded my life in different forms. Always giving me a different perspective on life, keeping me on my toes, and showing me that you can achieve anything with hard work and persistence. Growing up helping ...
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Data Management is Easier with Excel for Nonprofits

Excel can be a powerful tool for nonprofits looking to do more with their data. While Excel has been used for decades as a great tool for data collection, sorting, and exporting, many nonprofits don't realize the array of capabilities that Excel offers when it comes to gleaning data insights, ...
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Thank You to Our DE Volunteers!

  As our ITWorks Fall 2017 sessions come to a close in Wilmington, we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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