Karen Graham

Recent Posts

Droning On About Drones

If you had asked me a month ago how nonprofits could use drones, I might have come up with one or two ideas—including delivering medicine and supplies in remote areas. I've heard about an organization testing this in a region of Africa where roads become impassable during certain seasons. It's a ...
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Tossing Out Stale Beliefs About Innovation

Everyone wants to be innovative, right? But incorrect beliefs about innovation are getting in our way, and outdated attitudes are holding us back. In a recent article in Stanford Social Innovation Review, author Polina Makievsky shared a fresher perspective on six stale beliefs about how innovation ...
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Digital Currency: Proceed With Caution

It seems like news headlines about digital currency—another name for cryptocurrencies like Bitcoin—pop up on a daily basis. With so many people talking about this, I’ve been asking myself if I should be taking part in the conversation. I'm new to the topic myself, and frankly, skeptical about the ...
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Messaging as a Channel for Nonprofit Audience Acquisition and Engagement

In a recent eNews, I wrote that nonprofit leaders to be paying attention to messaging as an important technology trend. Since then, I had a chance to ask some questions of Michael Sabat, an expert on messaging for nonprofits. He explained what messaging is, why it matters, and what steps a ...
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Telling Beautiful Stories with Interactive Infographics

When you hear the word “infographic,” what do you picture? A tall, skinny image full of big numbers and simple graphics or charts? These types of infographics became popular a few years back. They were often intended to show the facts of a problem or depict the results of a nonprofit program, which ...
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Ask the Expert: Avoiding Missteps in a Web Redesign Project

The road to web redesign is riddled with potholes. But there are straightforward ways to avoid a misstep. Brooke Thomson spoke about this at a recent workshop hosted by the Minnesota Council of Nonprofits and the International Association of Business Communicators Minnesota Chapter. Brooke, Scott ...
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January eNews

The new year is finally here. What are you looking forward to? Did you make any resolutions? We did. In fact, at Idealware, we've been planning for 2018 for six months—ever since our audience survey last summer. Our staff combined that data with what we learned from interviews with people ...
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Idealware Metrics Part Three: Making Use of Your Data

Having a great theory of change, sound metrics, and lots of data is worthless if you don't put that data to use. In this series, I've taken a look in the mirror at how Idealware figured out how to ask the right questions and hunt down the data. In this final post, I'll tell you about the next step ...
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Idealware Metrics Part Two: Hunting Down the Data

Someone once advised me, "If you're going hunting for ducks, you had better know what a duck looks like." Similarly, before you go collecting and organizing data, make sure you know what sort of data you ought to be looking for--data that aligns with your metrics. If you haven't figured that out ...
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Idealware Metrics Part One: Asking the Right Questions

A Look in the Mirror Many people would consider Idealware an expert on data maturity. Do our own practices measure up?
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