Karen Graham

Recent Posts

CRM Software Selection for Nonprofits: It’s All About the Fit

Here we are in the height of seasonal sales, and for some people, gift-giving. You might be checking online reviews to find out which tech gadget or gift is the best in its category. That approach might work great for earbuds, but a more complex purchase requires a more sophisticated approach. ...
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Tech Policy Questions from Nonprofit Leaders—Answered

Tech Impact's own Karen Graham and Francis Johnson recently presented a webinar about nonprofit technologies with Nonprofit Quarterly. Here, they choose a few audience questions on which to go deeper. Questions are lightly edited for clarity and brevity.
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Tech Impact and Idealware: My Perspective on the Merger and on Maintaining Editorial Independence

This post was written by Karen Graham, Idealware’s Director of Capacity Building (formerly Executive Director). As of Oct 1, 2018, Idealware and Tech Impact merged, with Idealware becoming a program of Tech Impact. We’ve published it in parallel with a post written from the perspective of Pat ...
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How Often Should We Replace Computers?

My laptop has been giving me some trouble lately. It seems like it’s running more slowly, and has a hard time connecting to the printer and the headset. Because I’m always telling people they should replace their laptops every three years, and mine is three and a half years old, this is the part ...
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Locking Down Your Email With Encryption

I met Matt Eshleman, Chief Technology Officer at Community IT, at NTC 2018 in New Orleans. After sitting through his session, I asked if he'd be willing to answer a few questions for our blog, and he graciously agreed. Thanks for taking the time to respond to our questions, Matt!
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Droning On About Drones

If you had asked me a month ago how nonprofits could use drones, I might have come up with one or two ideas—including delivering medicine and supplies in remote areas. I've heard about an organization testing this in a region of Africa where roads become impassable during certain seasons. It's a ...
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Tossing Out Stale Beliefs About Innovation

Everyone wants to be innovative, right? But incorrect beliefs about innovation are getting in our way, and outdated attitudes are holding us back. In a recent article in Stanford Social Innovation Review, author Polina Makievsky shared a fresher perspective on six stale beliefs about how innovation ...
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Digital Currency: Proceed With Caution

It seems like news headlines about digital currency—another name for cryptocurrencies like Bitcoin—pop up on a daily basis. With so many people talking about this, I’ve been asking myself if I should be taking part in the conversation. I'm new to the topic myself, and frankly, skeptical about the ...
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Messaging as a Channel for Nonprofit Audience Acquisition and Engagement

In a recent eNews, I wrote that nonprofit leaders to be paying attention to messaging as an important technology trend. Since then, I had a chance to ask some questions of Michael Sabat, an expert on messaging for nonprofits. He explained what messaging is, why it matters, and what steps a ...
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