Tech Forward Sparks a Nonprofit Tech Revolution and You're Invited to the Party

As we approach our second annual Tech Forward Conference, I want to share the vision that inspired the conference and why it’s so important for the nonprofit sector.
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How Does GDPR Affect US Nonprofits?

The GDPR is a set of directives for protecting the privacy of personal information that was recently enacted into law by the European Commission, and which will go into effect on May 25th, 2018.  The law applies to all citizens of the European Union – and, by extension, to any organization that ...
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CXWorks Student Spotlight - Raul Belloso

If you can believe it, the last eight weeks have flown by and our Spring 2018 cohort of the CXWorks program is graduating tomorrow! You might remember Raul, a recent High School graduate who applied to the program so he could start a meaningful career as quickly as possible. Now, he’s closer than ...
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Thank You to Our CXWorks Volunteers!

As our CXWorks Spring 2018 session comes to a close this week in Las Vegas, we want to take a moment to thank all of our wonderful, dedicated volunteers. Our CXWorks class had the opportunity to meet, network, and learn from over 70 professionals connected to the Customer Experience industry. ...
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Scholarship Available for Our Partner's Event, BoxWorks 2018

Our partner's event, BoxWorks 2018 is two months away on Aug 29-30 (with pre-event on the 28th) in San Francisco! Save the date and request a full scholarship.  The first 800 eligible nonprofit leaders will receive a full scholarship (a greater than $1000 cost savings)!  Our goal is 12,000 total ...
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A New Report From Our Partner Idealware: CRM Integration For Nonprofits

At Tech Impact, we help hundreds of nonprofits select, implement and support customer relationship management (CRM) systems to track donors, volunteers, clients and cases.
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ITWorks Student Spotlight - Steven Miller

It’s our Delaware students’ turn to celebrate an amazing achievement this week – graduating from the ITWorks program! We had the opportunity to chat with one almost alum, Steven, to learn about why this program was worth it for him, and what he’s walking away with. Read on to find out how this ...
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Thank You to Our Delaware Volunteers!

As our ITWorks Spring 2018 session comes to a close this week in Delaware, we want to take a moment to thank all of our wonderful, dedicated volunteers. Our DE class had the opportunity to meet, network, and learn from over 100 professionals connected to the IT industry. Without them, running our ...
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ITWorks Internships - The Keystone to an IT Career

With the ITWorks program in Philadelphia finishing up the Spring 2018 session tomorrow, students are in the midst of completing their 5-week internship as part of the program’s requirements. They had the opportunity to spend the first eleven weeks in the classroom learning all about the concepts ...
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ITWorks Student Spotlight - Alonzo Middleton

The ITWorks class in Philadelphia is wrapping up this week, and Alonzo is one student who is part of the graduating class. He has gained valuable technical and professional skills and is interning with PNC Bank in their IT Department - but his story was much different just a few months ago. Read on ...
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Thank You to Our Philly Volunteers!

As our ITWorks Spring 2018 session comes to a close this week in Philadelphia, we want to take a moment to thank all of our wonderful, dedicated volunteers. Our Philly class had the opportunity to meet, network, and learn from over 125 professionals connected to the IT industry. Without them, ...
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Thank You to Our Las Vegas Volunteers!

As our ITWorks Spring 2018 session comes to a close this week in Las Vegas, we want to take a moment to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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ITWorks Student Spotlight - Maurice Norrise

It’s officially graduation season at Tech Impact! Just like that, sixteen weeks have flown by and the ITWorks Las Vegas class is graduating on Thursday. This group of students have gone through a transformational experience, and are now armed with the knowledge, skills, and training to launch their ...
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Where Are They Now? TJ's Journey to Linode

Are you curious as to where some of Tech Impact’s graduates go in their careers? Meet TJ, a Philadelphia Spring 2017 graduate of the ITWorks program who has used this tech accelerator to propel her career. After spending a few years in the field without getting anywhere, she was looking for a ...
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CXWorks Student Spotlight - Raul Belloso

The Spring 2018 CXWorks class kicked-off last week, and this cohort is off to a great start! We recently caught up with one of the students, Raul, who is especially excited about the opportunity. He was so ready to get started that he decided to begin CXWorks right after high school! We'll check ...
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Where Are They Now? Katie's Journey to Brandywine Technology

Are you curious as to where some of Tech Impact’s graduates go in their careers? Meet Katie, a Delaware Spring 2017 graduate of the ITWorks program who was able to step away from an unsatisfying job and break into a career in technology with her new skills and certifications. Now she is a Field ...
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ITWorks Student Spotlight - Dan Zelo

The students in our ITWorks Delaware class are more than halfway through the Spring 2018 session! By the end of this week, students will start their CompTIA A+ exams and be preparing for their internships. We had the opportunity to catch-up with Dan Zelo, a current student, to hear about his ...
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OneDrive Demystified

Sometimes the way technology is named and marketed can be confusing. One example of this is with Microsoft's OneDrive.
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Where Are They Now? Sultaneh's Journey to Station Casinos

Are you curious as to where some of Tech Impact’s graduates go in their careers? Meet Sultaneh, a Spring 2017 graduate of the ITWorks class in Las Vegas who has truly found her passion. With the knowledge, certifications, and professional skills that ITWorks gave her – Sultaneh has taken on the IT ...
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ITWorks Student Spotlight - Linh Tran

Linh at a recent ITWorks Philadelphia Friday Session hosted at The Judge Group The Spring 2018 session at ITWorks has already crossed the halfway mark, and Philly students are anxiously preparing for their internships and CompTIA A+ certification exams. We recently sat down with Linh Tran, a ...
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Where Are They Now? Betsy's Journey to Barclaycard

Are you curious as to where some of Tech Impact’s graduates go in their careers? Meet Betsy, a Fall 2016 graduate of the first ever CXWorks class who has transformed her life, and her community, in the span of a few short years. Driven to make her dreams a reality, Betsy took advantage of the ...
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Celebrating National Volunteer Week - CXWorks and ITWorks Alumni

Katie, far right, is an ITWorks graduate and gives back to the program that helped her get started in the IT field. In recognition of National Volunteer Week, Tech Impact is spotlighting some of our amazing volunteers each day this week. The ITWorks and CXWorks volunteers are such an asset to these ...
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Become a Data Informed Nonprofit

You’ve probably heard this one: “Nonprofits need to be data-driven to survive in today’s funding climate.” I'm here to help you understand what that means and why it matters.
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Celebrating National Volunteer Week - Angeline Cosca at SDMI

In recognition of National Volunteer Week, Tech Impact is spotlighting some of our amazing volunteers each day this week. The ITWorks and CXWorks volunteers are such an asset to these programs, and they make a huge impact on our students. Our programs would not be the same without them!
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Celebrating National Volunteer Week - Nick Christine at Microsoft

In recognition of National Volunteer Week, Tech Impact is spotlighting some of our amazing volunteers each day this week. The ITWorks and CXWorks volunteers are such an asset to these programs, and they make a huge impact on our students. Our programs would not be the same without them!
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Celebrating National Volunteer Week - Wissahickon Charter School

In recognition of National Volunteer Week, Tech Impact is spotlighting some of our amazing volunteers each day this week. The ITWorks and CXWorks volunteers are such an asset to these programs, and they make a huge impact on our students. Our programs would not be the same without them!
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Celebrating National Volunteer Week - Rachel Papka at SDMI

In recognition of National Volunteer Week, Tech Impact is spotlighting some of our amazing volunteers each day this week. The ITWorks and CXWorks volunteers are such an asset to these programs, and they make a huge impact on our students. Our programs would not be the same without them!
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ITWorks Student Spotlight - Riley Altmyer

The Spring 2018 session at ITWorks is already halfway through! Students are now preparing for their CompTIA A+ exams and their IT internships. We caught up with Las Vegas student, Riley, to learn about his experience so far. With an interest in IT and cyber security, he wasn’t sure how to get ...
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Microsoft Nonprofit Licensing Shake Up – How Does It Affect You?

Microsoft announced big changes to their nonprofit donation and discount programs on April 4th. These changes will affect your nonprofit's future purchases of Microsoft licensing including Windows, Office, Office 365, Server operating systems and Azure. Be prepared to make the best productivity and ...
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Where Are They Now? - Matt's Journey to Drinker Biddle & Reath

Are you curious as to where some of Tech Impact’s graduates go in their careers? Meet Matt, a Philly Fall 2014 graduate of the ITWorks program who has not only become an IT professional – but has also referred countless friends, family members, and neighbors to the ITWorks program! He’s currently a ...
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Where Are They Now - Aundre WSFS Bank

Are you curious as to where some of Tech Impact’s graduates go in their careers? Meet Aundre, a Delaware Fall 2015 graduate of the ITWorks program who wasted no time at all putting his IT skills to work. He’s currently a Desktop Support Technician at WSFS Bank, and one of our pilot Alumni ...
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Microsoft Teams and Skype for Business - A Road Map for Change

If you’re using Microsoft Office 365 at your nonprofit you should know that Skype for Business will eventually be replaced by Teams. Microsoft is currently working on bringing the Skype for Business functionality into Teams. These changes will not happen overnight, but it is safe to assume that in ...
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Where Are They Now? Find Out Soon!

With the exciting launch of Tech Impact’s Alumni Ambassador initiative, the ITWorks and CXWorks programs will be rolling out a new blog series: “Where Are They Now?” This series will initially highlight those graduates who are part of the pilot Ambassador group, and go on to share the stories of a ...
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Better Storytelling With Live-Streaming Video

Compelling. Emotionally engaging. Intimate. From Periscope to Facebook Live, Google Hangouts to Blab, live-video streaming apps have taken the marketing world by storm. If your nonprofit isn't on the live-streaming bandwagon yet, now's a good time to take a look at this technology trend.
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A Comparison of Microsoft's Office 365 and Google Apps for Nonprofits

Is your nonprofit considering the cloud? Office 365 for Nonprofits and Google Apps for Nonprofits are both compelling options. Your success will depend mainly on how well your organization’s culture fits with these two companies’ visions. On the one side you have Microsoft with its focus on ...
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Digital Marketing Tips for Nonprofits

  Social media. Email. Interactive graphics and video. The explosion of digital media has much to offer nonprofits, but if you feel overwhelmed by all the available options, you're not alone; a 2017 survey revealed that 32 percent of nonprofits have a basic digital strategy and 6 percent have an ...
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CXWorks Student Spotlight - Catching Up with Nichelle

  The first CXWorks class of 2018 has been a great experience so far. Students have been immersing themselves in the world of customer service on their 8-week journey through the program. Las Vegas native, Nichelle, had been looking for a career pathway when her JAG instructor from High School sent ...
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The Last Mile - Completing Your Nonprofit's Ascent to the Cloud

The cloud provides nonprofit organizations with affordable, secure and collaborative tools that help their staff work towards their missions. Many nonprofits have taken advantage of discounts and donations and have moved their files and emails to the cloud. While email and files are often what we ...
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How Nonprofit Cyber Attacks Really Happen

We live in a digital world, and the reality is that no one is entirely safe from a cyber-attack. Nonprofit organizations develop with an interest in doing good work for the community, in serving others and providing for the greater good, but even nonprofit organizations can fall victim to ...
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Thank You to Our CXWorks Sponsors, Organizations, and Volunteers!

As this season's Spring 2018 CXWorks class begins to wind down and gear up for graduation, we want to take some time to thank all of our wonderful, and dedicated sponsors and volunteers. Without them, running our program would not be possible!
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ITWorks Student Spotlight - Felix Fonseca

The ITWorks class in Delaware started the Spring 2018 session this week! We sat down with one of the new students, Felix, to hear about what attracted him to technology. Eager to use this opportunity to launch his career, Felix is excited to get everything that he can from ITWorks. Read on to learn ...
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ITWorks Instructor Spotlight - Oliver Withstandley

Hi, my name is Oliver Withstandley, and I have been teaching in the Delaware ITWorks classroom since the fall of 2015; this is my 6th class. I have been teaching my whole life, and am passionate about helping people accomplish their goals. I love seeing understanding occur, whether that is ...
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Why Every Nonprofit Should Focus on Digital Transformation

There are always limitations to what you can get done in an organization, and that is especially true in the nonprofit world. Resources are incredibly limited, with an expectation from stakeholders that you "make do" with technology that may not be as up-to-date as that which other organizations ...
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Password Stuffing and What You Can Do

Nonprofits need to worry about more than just phishing attacks. One of the most common ways organizations can be compromised is a sneaky attack called "Password Stuffing." In this scenario attackers buy or download lists of usernames and passwords stolen from various insecure websites. This ranges ...
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Hunting the Phishers - How to Report a Scammer to the Authorities

More and more often nowadays, phishers are using malicious links and faulty e-mails to scam and phish people online. These attacks rely on the same basic strategy: To trick you into providing your financial or personal information — often by masquerading as a trusted source such as your bank, ...
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ITWorks Student Spotlight - Evan Werner

The ITWorks Philadelphia class is kicking-off the Spring 2018 session this week! We spent some time with Evan Werner, one of the incoming students, to learn about how he came to know about ITWorks and where he hopes to go with his IT training. Read on to learn more about Evan’s story.
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Meet Heather Green – The Newest ITWorks Instructor in Philly

I am beyond excited to work with my first group of ITWorks students! I come from a background of STEM education for middle-schoolers, but I became an accidental techie along the way. I was a fan of Tech Impact for about a year before this opportunity arose for me, so I am stoked to be here! The ...
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Utilizing Salesforce to Nurture Relationships

With Nonprofit CRM software by Salesforce, organizations are able to create and cultivate long-lasting relationships with constituents. Using the software, you can reach more donors, create stronger relationships with supporters, better engage with communities, and streamline internal processes to ...
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Mistakes Nonprofits Make When Crowdfunding

  Crowdfunding offers nonprofits an unprecedented level of access to potential donations. But, just like any other tool, it has to be used correctly for the best results. Crowdfunding on the Internet requires in-depth knowledge of social media, technology, and marketing -- all of which a nonprofit ...
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Goal Setting: Why You're Doing it Wrong

Many people fail to achieve their goals because they identify an outcome without also identifying the underlying motivation of that outcome. Without knowing your intentions, you make it too easy to sleep in instead of going to the gym, or let blogging fall by the wayside when more important things ...
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ITWorks Student Spotlight - Heather Kabande

The ITWorks Spring 2018 session is kicking off this week in Las Vegas! Check out this spotlight to learn more about one of the newest students, Heather, who is ready to take on the IT world.
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How to Wow with Your Website While on a Budget

One of the most outward facing parts of your organization is your website. Whether you put $1 or $1 million into it, it's important to make sure that you're taking into account it's important in bringing value to your organization. Think, often times, it can be a major medium for your constituents ...
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5 Technology Pitfalls Nonprofits Should Avoid

 You stand by your nonprofit’s mission and want to extend your reach even more into the new year. However, technology can be either your friend or your foe where this is concerned.
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Which CMS is Right for Your Nonprofit?

Content Management Systems. Every good nonprofit needs one, every good business in general needs one. This is where you'll house all of your content, copy, and images. Yet, this can be a tricky question to answer. With so many options out there such as Hubspot, Drupal, Wordpress, and Joomal!, one ...
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CXWorks Alumni Spotlight - Where is Omar Gutierrez Now?

As a recent high school graduate, Omar knew he wanted to build his career but didn’t know where to start. Luckily, he found out about CXWorks!
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How to Avoid Being a Bust: Tips on Blogging for Nonprofits

  With so many nonprofit blogs circulating the web, it's hard to know what the best practices may be. As a nonprofit, you may already know how vital it is to have a blog at all. But how can you ensure that it does it's job in getting you the visibility you seek from donors, volunteer's, etc? Here ...
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There's No Room For Mistakes After Google Grants Your Wishes

So you've qualified and received the Google Ad Grant! Hooray! That's $10,000 a month to use at your discretion for Ad and Adwords spending. The possibilities are endless! You'll be able to drive exponentially more traffic to your pages. Well, if you do it right that is. After receiving an honor ...
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ITWorks Spring 2018 Classes to Begin This Month

“Having successfully completed the ITWorks program, I have earned my CISCO IT Essentials and A+ certification. I’ve also obtained two different positions, one part-time position at IPR International and one full-time position at Hosting.com, both in the IT field. I had applied to Hosting before ...
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Protect Your Nonprofit's Data

How secure is your data? Data breaches and cyberattacks at major companies like Equifax, Target, eBay, Yahoo and Sony dominate the headlines and more attacks are reported almost every day. However, cyberattacks are not limited to large corporations and nonprofits are not immune to cyberthreats. A ...
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Smart Tips For Boosting Your Volunteer Engagement

The value and importance of volunteers is something that is rarely forgotten by many nonprofits. People who believe in your cause enough to devote their time, and effort into helping spread awareness and assist in reaching your goals are hard to come by. So when they do come strolling in ready and ...
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How to Become a Blogging Beast: Best Practices for Nonprofits

In this day and age of content marketing, it seems as though every small business, large business, nonprofit organization etc, has a blog. Although each are unique in their subject matter and offerings, the template of online blogs has become more and more uniform and confined in the past couple of ...
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How Google Can "Grant" Your Wishes

The core struggle of being a nonprofit organization centers around funds. In for-profit organizations, there are enough monetary resources to cover the costs of marketing, salaries, operations, etc. For nonprofits, those costs may begin to add up, and fast. In a lot of cases, grants can play a ...
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Technology Adoption for Nonprofits

Advances in technology provide nonprofits with the ability to expand their reach, increase awareness of the good work being done, and fundraise.
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Why E-mail Marketing Can Still Have an Impact

For nonprofits, the marketing landscape can be a tough turf to navigate. With so many means and platforms to communicate with constituents it can easily start to feel very confusing and unmanageable. Luckily, if you ever find yourself in this situation, there is one trusty method that works 99% of ...
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What is Nonprofit Digital Transformation?

No doubt you have heard about (NP) Digital Transformation (DX), or soon will. What does that mean? And, as nonprofit leaders, what should you be considering for your own organizations?
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How Social Media Can Benefit Your Fundraising Game

It's no joke that social media is beneficial in fundraising methods. Now, there are a lot of reasons some might be skeptical of social media and implementing it in their fundraising efforts. Some might think that social isn't the right means of targeting their demographic or many other Poor Excuses ...
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Tech Impact Kicks-Off Alumni Ambassador Program for CXWorks and ITWorks

In 2018, Tech Impact’s workforce development programs CXWorks and ITWorks will reach an incredible milestone – graduating their 500th student! With the growing number of graduates, leadership and staff are excited to roll-out the Alumni Ambassadors program which was officially announced at last ...
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Apple Developer Program Waives Fees for Nonprofits

When it comes to developer programs Apple might just take the cake. Being able to have an apple developer program membership can be a dream to nonprofits who often struggle with third party tools and templates in order to get their apps up and running on the app store. Luckily, for Nonprofit ...
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Five Ways Nonprofits Can Manage Their Time

Small nonprofits often have enormous goals with very limited resources and staff. These seemingly insurmountable goals can be achieved, but it requires collaboration, efficient use of staff and resources available, and a commitment to better time management. Here are a few ways that nonprofit ...
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CXWorks Student Spotlight: Nichelle

The first CXWorks class of 2018 kicked-off last week with a great start. Students are already immersing themselves in the world of customer service on their 8-week journey through the program. Las Vegas native, Nichelle, had been looking for a career pathway when her JAG instructor from High School ...
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Cybersecurity Experts are in High Demand, How Can We Help?

In our current world-landscape, Cyberattacks are becoming more and more frequent. So much so that even smaller nonprofits and small-businesses are becoming the targets of these attacks. What used to be breaking news is now just an everyday reality. Because of this, we need cybersecurity experts now ...
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Newsletter vs. Blog: Which Should You Choose in 2018?

For many nonprofits this can be a tough decision. Most would like to be able to effectively implement both. In an ideal world, that would drive the most amount of traffic. Yet, as is the nature of nonprofit work, in some cases, that would mean spreading yourself thin. If you can choose to do one to ...
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How Nonprofits Can Recruit Top Talent

Finding and retaining top talent at a small nonprofit organization can be difficult. It requires not only excellent recruiting and interviewing skills, but also a healthy work environment that encourages staff to stay with the organization. Luckily, there are a few ways that nonprofits can position ...
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How to Boost Your Nonprofit E-mail Campaigns to Make Them More Powerful

E-mail marketing is still one of the most highly effective ways to target your audience. Drip campaigns tend to use strategically crafted e-mails in order to reach a goal. The best part is, the recipients of these campaigns are often people who have demonstrated interest in your organization ...
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More Intelligent Communications Coming to Office 365

Microsoft has been discussing recently, its plan to bring more intelligent communication software to the Office 365, and Teams interfaces. In a recent statement, Lori Wright confirmed that it will allow users to "complete tasks more efficiently with minimal context switching, participate in more ...
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Tech Trends for Nonprofits in 2018

Most nonprofit organizations are not known for IT (information technology) skills. In fact, some organizations are proud of not being computer-literate ("I'm a social worker, not a computer geek") and have to be dragged, kicking and screaming, into the 21st century. Those organizations that are ...
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Looking Ahead: What Your Nonprofit Can Expect in 2018

As 2017 comes to a close, it's important to reflect on some of the trends we saw in the nonprofit space as a precursor for what to expect in 2018. To start, 2017 was filled with new causes to be discovered and new organizations to be formed. Some trends that were worth noting were: 7 Trends of ...
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4 Reasons Why I Choose Axiom Cyber: A Personal Account From Recent ITWorks Grad Stephany Silva

Coming from an entrepreneurship family who has always had a small business growing up, it has molded my life in different forms. Always giving me a different perspective on life, keeping me on my toes, and showing me that you can achieve anything with hard work and persistence. Growing up helping ...
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Data Management is Easier with Excel for Nonprofits

Excel can be a powerful tool for nonprofits looking to do more with their data. While Excel has been used for decades as a great tool for data collection, sorting, and exporting, many nonprofits don't realize the array of capabilities that Excel offers when it comes to gleaning data insights, ...
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How to Make Your Donor Thank You's More Genuine

There's nothing better for donor retention than donors that feel sincerely appreciated, and there's nothing more authentic than a hand-written thank you. While this might not be the most time-efficient method it is by far the most sincere. But, if you're crunched for time, sending an e-mail could ...
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How to Focus on Becoming a More Data-Centric Nonprofit

For some it may come as a shock that being a data-driven organization might mean allowing members of your org to access more data.. and of all kinds: the good, the bad, and the in between. If you're one of the higher-ups in your nonprofit, the sooner you come to the realization that this (although ...
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"Meltdown" and "Spectre": What Nonprofits Need to Know

You may have seen news reports or Internet articles about the recent “Meltdown” and “Spectre” vulnerabilities that were first reported on Wednesday, January 3rd. The whole tech world is worked up about it and it is all over the Internet. Let’s take a moment and understand how this impacts the ...
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Innovate Your Digital Strategy With These 5 Tips

As we close in on the end of the first two decades of the 21st century, it's a great time to take a good look at your nonprofit organization's current digital strategy. If your first thought is "what digital strategy?" then you're not alone; a recent study found that 35 percent of surveyed ...
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Thank You to Our DE Volunteers!

  As our ITWorks Fall 2017 sessions come to a close in Wilmington, we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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IT Works Student Spotlight: Jonathan and Bobby

 The ITWorks Delaware Fall 2017 cohort graduated last week to kick-off the holiday celebrations! While students are referred to our program through a variety of outlets, the largest (and most rapidly growing) referral source is through previous graduates. Jonathan Hinds and Bobby Powell are two of ...
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Will Your Strategic Plan Hold Up In 2018?

  As we begin to enter the new year in just a short couple of days, it’s important to revisit or perhaps visit for the first time, a strategic plan. For many nonprofits, this might seem tedious but those who take the time to plan strategically end up reaching their goals quicker and more ...
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What Nonprofits Need to Know About IT Security

No matter what industry you are in, security is important. When you are running a nonprofit organization, knowing the importance of computer & network security is vital to your success. How you handle your base of donors, vital client information, and sensitive records, all matters when it comes to ...
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Which 365 is Best for Your Upcoming 365?

As the holidays approach it is important to reflect on your performance in the past year and consider making steps toward moving forward for 2018. You might be thinking about technological shortcomings your company faced this year or other problems that may need attention.
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Thank You to Our PA Volunteers!

  As our ITWorks Fall 2017 sessions come to a close this morning in PA, we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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Interning at Peirce: Not your Average Internship

What do people think of when they hear the word intern?  Most people think of someone who is unpaid and just getting coffee for people.  Well at Peirce, an intern is a valued member of the team.
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Henderson Colleague receives the Volunteer Impact Award!

 Recognized for commitment and dedication to helping the students in job training programs Congratulations are in order for DeAndre Esteen, Community Relations Lead in Henderson, who received the Volunteer Impact Award at Tech Impact’s Annual Award Luncheon in Philadelphia in November. Each year, ...
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ITWorks soon-to-be graduate Juliette Thomas discusses her experience within the program

The ITWorks Philadelphia Fall 2017 class is graduating this week! We spoke with graduating student Juliette Thomas about her experience in our 16-week program. Read on to learn more!
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Vetri Community Partnership Takes Home TIA Award

The Technology Innovation Awards (TIAs) celebrate nonprofit organizations that have inventive plans to use technology to tackle the hardest challenges. In September, three award winners walked out of Tech Forward 2017 with a $10,000 check after they took the stage to share their organization's ...
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It is ITWorks Graduation Season! Las Vegas Student, Taylor, Reflects on Her Experience

The ITWorks Las Vegas Fall 2017 class is graduating this week! After an intensive 11 weeks of class time, five weeks in an internship, and CompTIA A+ certifications, the students are ready to start their careers in the IT field. Read more to learn about Taylor Sundwall, one of the students ...
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Improve Collaboration with Office 365

Microsoft Office 365 is an all-encompassing suite of collaboration tools that enables productivity more effectively than an assortment of tools.  E-mail, Calendars, Messaging, and File Sharing. Work from anywhere with Microsoft Office 365 and SharePoint. Here are 5 tips on how to improve your ...
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Fundraising Ideas for an End of Year Boost

For many nonprofit organizations, the fiscal year-end is June 30 and the busy giving season in December marks the end of the financial year for donors. Below are some quick fundraising ideas to help boost your bottom line and year end initiatives.
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How VoIP Helps Support the Business Needs of Nonprofits

Nonprofit organizations often run very lean, which can mean that the same person performs a variety of different tasks. When you have an individual who is most comfortable doing marketing and is also tasked with maintaining a complex traditional phone system, there's a high possibility that ...
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Infographic: Big Data, Big Profits

We very well may be living in the golden age of marketing. Marketers everywhere have access to more information, quantifiable data, and often times, funds than ever before. Big data is responsible for empowering a true movement in the industry. Nonprofits are no different and need to know how to ...
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ITWorks Delaware Student Spotlight - Nick Maidanos

The students in our ITWorks Delaware class are more than halfway through the Fall 2017 session! By the end of this week, students will be CompTIA A+ certified and focusing on their internships starting next week. Nick heard about the program from a friend who graduated a few years ago and has been ...
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Bitcoin and Blockchain Provides Transparency for Donations

With #GivingTuesday on the horizon, now is the time to strike while the iron is hot and leverage some new tools and technology to gain donations for your organization or nonprofit! Could blockchain (i.e. Bitcoin, Ethereum, etc) be one solution? 
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CXWorks Student Spotlight - Catching Back up with Omar Gutierrez

The fourth CXWorks session is quickly coming to a close in Las Vegas, and we have been anxiously awaiting to check-in with our student spotlight – Omar. If you didn’t read about him before, Omar wasn’t sure what his next step might be after graduation when he learned about CXWorks. Building on his ...
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Using Azure for Access at your Nonprofit

For Nonprofit IT Admins, Azure AD provides an affordable, easy to use solution to give employees and partners single sign-on (SSO) access to thousands of cloud SaaS Applications like Office365, data services, other cloud based solutions. 
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3 Communications Tools Every Nonprofit Should Have

Communication is a big part of a nonprofit organizations success, and there are a few key tools that can help you better spread your mission. These tools will help not only communicate your cause to the public, but also work more strategically and efficiently within your organization - whether ...
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Infographic: Optimizing Your Nonprofit Donation Page

With online donations to nonprofit organizations on the rise, the onus is on the nonprofit to make the donation process as simple as possible. The point is to make donating through your nonprofit secure website simple, easy, and fast. The best way to do this is by optimizing your website, and more ...
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Nonprofit Excel Data Visualization Tricks of the Trade

These days, "data" is all around us. Nonprofits are constantly collecting it through websites, emails, social media, at events, and over the phone. A lot of it is even collected automatically through tools like Google Analytics or a Salesforce CRM. This effort alone, however, is only the tip of the ...
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ITWorks Philly Student Spotlight - Meet Isaiah Ginyard

The students in our ITWorks Philadelphia class are more than halfway through the Fall 2017 session! With CompTIA A+ certification exams happening now, students are busy studying and preparing for their internships. We sat down with one of the students, Isaiah Ginyard, to hear about his experience ...
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Nonprofits Need To Know About Big Data, And What To Do With It

Whether you are working for a homeless shelter, after-school program, or crisis center, your nonprofit has likely originated from a need in society. As a result, there is always the need to know that you and your team are continuing to meet the needs of the organization and the community. But how ...
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ITWorks Student Spotlight - Ryan Gold

ITWorks Las Vegas is more than halfway through its fourth ITWorks class! Between the demands of the ITWorks classroom and managing their work, family, and personal responsibilities – sometimes it can be challenging to stay motivated for the whole program. Ryan Gold has demonstrated his commitment ...
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Capital One to Receive the Community Impact Award at the Nonprofit Technology Awards Luncheon hosted by Tech Impact

On Friday, November 3, 2017, at the Crystal Tea Room in Philadelphia, Tech Impact will award Capital One with the Community Impact Award. This award is presented each year to an organization that has been an invaluable community partner in supporting Tech Impact’s programs and mission.
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How Microsoft Azure can Work for your Nonprofit

  It takes a lot to run a successful nonprofit. Being dedicated to the cause, willingness to work long hours, available to talk to anyone and everyone about your objectives on an endless quest for networking opportunities; and having a creative approach to fundraising and resource management are ...
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3 Key Questions Every Nonprofit Should Ask When Outsourcing Their Managed IT Services

Outsourcing critical processes, such as managed IT services, to specialized professionals may seem like a daunting task for your non-profit. It requires time, money and effort into finding that agency that both specializes in the needed area and will not break your budget. Outsourcing, however, ...
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Family & Children's Aid takes home Technology Innovation Award

The Technology Innovation Awards celebrates nonprofit organizations that have inventive plans to use technology to tackle the most difficult challenges. Last month on September 18th, three award winners walked out of Tech Forward 2017 with a $10,000 check after they took the stage to share their ...
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Nonprofits: Connect With Millennials on Twitter

We all know social media is the preferred means of connecting among millennials. Social media also provides nonprofits with an invaluable communication tool that lets you connect with potential donors, volunteers, and constituents around the world. Below are 4 statistics on how millennials use the ...
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Tech Impact Uses Data To Help Children Succeed

At 3:15 every day, Johnny went to his local after-school program to play basketball. After the game he sat with the after-school program’s tutor and went over his reading assignments. The tutor didn’t know about Johnny’s problems in math, and Johnny never told them.
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The Benefits Of VoIP For Nonprofits

Voice over Internet Protocol is a hot-topic amongst small businesses and nonprofit organizations, because it provides greater utility compared to traditional phones at almost half the cost. However, not all organizations take advantage of the feature-rich phones of the future. Of course there is ...
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What Nonprofits Need To Know About Microsoft Azure

  Just over one year ago, on September 2016, Microsoft Philanthropy announced it would offer a yearly $5,000 Azure credit to nonprofits around the world, making the powerful cloud computing infrastructure much more accessible to the nonprofits sector.
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Turtle Island Restoration Network takes home Technology Innovation Award

The Technology Innovation Awards celebrates nonprofit organizations that have inventive plans to use technology to tackle the hardest challenges. Two weeks ago on September 18th, three award winners walked out of Tech Forward 2017 with a $10,000 check after they took the stage to share their ...
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CXWorks Student Spotlight: Omar Gutierrez

We can believe that its already the 4th CXWorks Class! CXWorks offers free career training to young adults in the Las Vegas community who are ready to master the Customer Experience. Our fall session already has a week under their belts in Las Vegas, and we are thrilled to introduce one of the new ...
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The Tech Forward Conference 2017 Recap

In case you missed it, last week Tech Impact hosted its first national conference, Tech Forward, in Nashville, TN.    Tech Impact created Tech Forward for the nonprofit community to engage, learn and envision how technology can transform the way we work as nonprofits. Content was handpicked to ...
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Microsoft Adds Collaboration Features to Teams and Excel

  Microsoft adds guest access to Teams and machine learning to Excel. Below is everything you and your nonprofit needs to know to take advantage of these new smart, collaboration features.  
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Protect your Nonprofit Against these VoIP Threats

VoIP reliability and availability empowers workers through mobile and remote features. These features include; the ability to use mobile device apps, connect with coworkers by extension dialing no matter where they are. The ability to use your office phone anywhere you have an internet ...
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Social Media Tips for Your Nonprofits Next Event

Want to make your nonprofit's next event the talk of the town? Of course you do! We put together some creative tips to take your social media event marketing to the next level. 
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Tell Tale Signs you Need a CRM Upgrade

CIO put together a list of some tell-tale signs that you need to refresh your CRM system, or that it may be time for an upgrade. 
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The Microsoft Cloud Suite is a Key Driver for Social Good

Part of a strategic grant from Microsoft Philanthropies, Azure is a key driver for this social good, offering more predictable delivery, reliability, and scalability. Not only are tasks such as onboarding much faster, but operations has the ability to  is transition into a highly agile DevOps ...
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Podcasts for Nonprofit Professionals

With over 112 million Americans having listened to a podcast in the past year. We thought are there any good ones for nonprofit professionals? So we put together a list of five podcasts that are sure to inspire, motivate and educate. 
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Community Partnership: The Cornerstone of Barclays

Community service is an important aspect of businesses in the world today. We often hear about financial institutions getting involved in community service projects, but it’s less common to hear about a bank partnering with a community organization to tangibly change the projection of individual ...
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4 Ways to Protect Yourself from the Equifax Hack

There is an alarming amount of information that was able to be stolen including; Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers of as many as 143 million Americans − almost half the country. The big lesson here: Prepare yourself; this will happen ...
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Details from the Equifax Data Breach

Equifax says a giant cybersecurity breach compromised the personal information of as many as 143 million Americans − almost half the country. 
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ITWorks Delaware Student Spotlight: Kyle Williams

The ITWorks Delaware started the Fall 2017 session this week! We caught up with one incoming student to learn how he heard about the ITWorks program and what made him decide to apply. Kyle Williams’ father works in the IT field in Las Vegas. When his dad came to know of our ITWorks class in Las ...
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Disaster Apps & Technology Preparation for Hurricane Irma

Florida Gov. Rick Scott has used strong messaging to prepare his state for Hurricane Irma, which he warns is "bigger, stronger and faster" than devastating Hurricane Andrew in 1992.    First and foremost, be safe. The American Red Cross has a free Emergency Information app which monitors 35+ ...
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Nonprofits: Microsoft Office 365 August Updates

The Microsoft Office 365 blog released their monthly post wich included improvements to work collaboration in Excel, enhancements to Microsoft Teams, updates to Yammer, and more. Below is everything your nonprofit needs to know to take advantage of these new features.
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Nonprofits: Why You Need an Analytics Strategy

Analytics enable the extraction of high-quality, timely and actionable insights to help leaders make better-informed decisions. Sounds simple right − but how do you know you if you are tracking the right data, or asking the right questions from it? Without a clear strategy, the rapid changes in the ...
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Thank You to Our Philadelphia ITWorks Sponsoring Organizations & Their Volunteers!

As the Philadelphia ITWorks Fall 2017 begins we wanted to take some time to thank all of our wonderful, dedicated sponsors and volunteers. Without them, running our program would not be possible!
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Microsoft Say's Nonprofits Should Be Prepared for a Cyber Attack

A recent report by Microsoft reveals a 300% increase in the number of malicious attacks on its cloud services. Nonprofits are increasingly becoming targets for attacks. Cryptolocker, WannaCry and various phishing scams are plaguing the nonprofit community and costing organizations thousands. The ...
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ITWorks Philadelphia Student Spotlight: Edwin Wilkinson

The ITWorks Philadelphia class is kicking-off the Fall 2017 session this week! We spent some time with one incoming student, Edwin Wilkinson, to learn about what drew him to the ITWorks program and what he is most looking forward to. With two small sons at home, Edwin has been looking for a career ...
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The 4 Most Common Types of Cyber Attacks & How to Prevent Them

Cryptolocker, WannaCry, Petya, there seems to be a new cyber attack each week. These scams are plaguing the nonprofit community and costing organizations thousands.The good news is that there is plenty you can do to ensure your organization does not fall victim to scams and attacks. Below are the ...
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Thank You to Our Las Vegas ITWorks Sponsoring Organizations & Their Volunteers!

As the Las Vegas ITWorks Fall 2017 begins we wanted to take some time to thank all of our wonderful, dedicated sponsors and volunteers. Without them, running our program would not be possible!
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A Nonprofits Guide to IT Budgeting

For many nonprofits, having the resources available to hire a CIO isn't possible. Unfortunately, this causes the task of budgeting IT to land on the shoulders of an executive, that may not have the necessary expertise to make these important decisions. Luckily, Tech Impact is here to walk you ...
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Accenture is an Instrumental Partner to the ITWorks Program

Tech Impact has had a robust partnership with Accenture in the Philadelphia Metro since 2011. As part of Accenture’s Skills to Succeed initiative, Accenture provides a wide range of support to the organization including financial grants, pro bono consulting services, career skills ...
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Give Your Next Fundraiser a Boost with these Salesforce Tools

Salesforce and their nonprofit success pack is a CRM template built specifically for nonprofits to use. Enabling nonprofits to get the most out of their marketing automation efforts − easily connect with constituents, stay on top of prospects, and run nurture campaigns. ...
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ITWorks Las Vegas Student Spotlight: Grace Gonzales

Grace Gonzales, a student in the ITWorks Las Vegas Fall 2017 class, will be starting her 16-week session today with the rest of his Las Vegas classmates. Originally from the Philippines, Grace did not have a lot of access to technology early on but found it to be her passion after moving to Las ...
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All Star Panel on Funding and Social Impact at Tech Forward

Technology can be an amazing tool for social and economic development. It can help people get a better education, learn new skills to earn a living wage, or start a business. It also can enable organizations to meet community needs by broadening access to healthcare, education, micro-banking and ...
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5 Reasons #TechForward17 is the Must Attend Nonprofit Conference of the Year

Join Tech Impact and the nonprofit community for a 3-day event to engage, learn and envision how technology can transform the way we work as nonprofits. But there are many more reasons to attend! Below are 5 reasons why the Tech Forward Conference will be the must attend nonprofit conference of the ...
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Turn Your Nonprofit's Social Media “Big Data” into "Big Impact"

If you’ve read an article about big data in the last year or two, and thought “That’s too big to effect my nonprofit...” you’re missing out on a great opportunity to create positive impact. Big data is the name given to the millions of digital interactions corporations and nonprofits experience ...
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Free Nonprofit Resources for Fundraisers, Marketers & Executives

Classy put together a list of their most popular guides for fundraisers, marketers, and leaders. The best part about it is that they are all free! Read below to learn how to raise funds, increase your brand presence, and achieve greater impact. 
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5 Reasons to Attend #TechForward17

Join Tech Impact and the nonprofit community for a 3-day event to engage, learn and envision how technology can transform the way we work as nonprofits. But there are many more reasons to attend! Below are 5 reasons why the Tech Forward Conference will be the must attend nonprofit conference of the ...
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July's Microsoft Office 365 Updates

The Microsoft Office 365 blog released their monthly post including updates to apps in Office 365 and introducing Microsoft 365. Below is everything your nonprofit needs to know to take advantage of these new features.
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Nonprofit Technology for Social Change

Technology evolves at such a fast rate it's hard to keep up sometimes. No need to worry, we have some innovative ideas to ramp up your digital marketing and donation platform. Also, we are hosting a special webinar, Wed, Aug 30, 2017. "Times Have Changed: Technology for Social Change," our Director ...
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ITWorks Mentor-Mentee Relationships Provide Motivation & Support

Tech Impact’s ITWorks program has had an integral mentorship component since it first began in 2010. Each class cycle, every ITWorks students is matched one-on-one with a mentor – a professional in the field that can help keep them motivated during the ITWorks program and encourage their career ...
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Growing Cyber Security Risk for Health Care Organizations

A decade ago, pretty much all health records were paper. Then, in a matter of few years, health care organizations switched to electronic records. But the security of digital health has not kept up with its growth. Other industries, like financial services and the federal government, have ...
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Telling Stories, Making Decisions, and Identifying Trends – The Power of Data Visualization Tools

The collection, management and analysis of data is becoming increasingly more important for nonprofit organizations. Savvy data management, analysis, visualization and storytelling can lead to increased funding and better programs and services and has become critical to sustaining the work of our ...
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Tech Forward Conference Speaker Spotlight: Marnie Webb

Tech Forward is excited to welcome Marnie Webb to Nashville this September! 
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Water Mission Leverages Technology To Provide Clean Water

Water Mission provides safe water, sanitation, and hygiene (WASH) solutions to millions of people in more than 50 countries. But the international nonprofit reached a turning point as an organization. They needed to explore how to become more efficient, increase fundraising effectiveness, improve ...
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What Could Your Nonprofit Do With $10K?

Describe an innovative (defined as a new idea, method, or process to get something done) project, using technology that will improve your efforts to specifically benefit your community. At the Tech Forward 2017 Conference (Sept. 17-19th in Nashville, Tn. more info here) three Technology Innovation ...
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Tech Forward Speaker Spotlight: Sam Chenkin

Tech Forward is excited to welcome Sam Chenkin to Nashville this September!   Nonprofits Apply for a $10K Tech Grant before the Aug. 1st Deadline!
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Tech for Good: Microsoft Azure Helps At-Risk Youths

To achieve their goals of eradicating childhood malnutrition, and serving disadvantaged families at risk of falling through the gaps in social services. CONIN turned to Microsoft Azure's integrated suite of cloud services – analytics, computing, web and mobile apps, networking, storage, and more – ...
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Tech Forward Speaker Spotlight: TechSoup CEO Rebecca Masisak

Tech Forward is excited to welcome Rebecca Masisak to Nashville this September!
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Tech Forward Speaker Spotlight: Cody Damon

Tech Forward is excited to welcome Cody Damon to Nashville this September! Cody Damon is a strategic communications advisor known best for his work creating high-impact communications for the social good sector. In his current role as President and COO of Media Cause, his career spans a variety of ...
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The Power of Giving Back: Once an ITWorks Volunteer, Always an ITWorks Volunteer

The ITWorks program at Tech Impact was started in 2011 in Philadelphia. It is only fitting that this life-changing program found its roots in the City of Brotherly Love, because it was the love and passion for the local community that fueled its beginning. Tech Impact had been providing IT services ...
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Which Technology Adoptions are Right for Your Nonprofit?

Technology is changing at break-neck speed, but it is difficult for nonprofit leaders to know which changes are right for their organizations. Should we adopt this cloud or that one? How does change affect our computer use policy? What will the new technology do to our (limited) budget? Should we ...
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Technology Disaster Preparation for Summertime Storms

Lightning, Thunder, Storms - Oh my! Happy July! It's that time of the year when school's out, vacations are underway, and many of us are heading outside to enjoy the sunshine and warm weather coming our way. Unfortunately for many people, summertime sunshine will be stifled by storms, heavy rain ...
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Tech Forward Speaker Spotlight: Karen Graham

Tech Forward is excited to welcome Karen Graham to Nashville this September!
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Tech Forward Speaker Spotlight: Welles Hatch

Tech Forward is excited to welcome Welles Hatch to Nashville this September!   Welles Hatch is the Senior Vice President and Chief Information Officer at City Year. He leads their IT Services Department and technology strategy, providing planning and analysis, operations leadership, and ...
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Collaborating to Change Lives: CXWorks Partnership Blog

The Customer Service industry is a broad and diverse one that only seems to grow more expansive and important each year. In fact, Forbes indicates that “…the customer experience (CX) is more important than ever.” With so much riding on providing an excellent customer experience, it is no surprise ...
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Tech Forward Speaker Spotlight: Robert Cheetham

Tech Forward is excited to welcome Robert Cheetham to Nashville this September! Robert Cheetham is the founder and CEO of Azavea, a B Corporation that applies geospatial technology for civic, social, and environmental impact.
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ITWorks Spring Graduates Relfect on Their Experience

ITWorks Spring 2017 sessions wrapped up last month with graduation ceremonies to celebrate the accomplishments of our graduates, and two students from each location delivered moving speeches about their path that led to ITWorks and a reflection on their experience. The graduates came from a wide ...
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Time Saving Microsoft Excel Tips

All of us want to work more efficiently. Unfortunately, you could spend hours painstakingly inputting data into a spreadsheet. Below are tips to speed up the common tasks you perform in Microsoft Excel. 
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“All About Encryption” Security in a World Without Privacy”

A recent survey by the software security provider Check Point, found that 93 per cent of the US companies surveyed have mobile devices connecting to their networks and 67 per cent allow personal devices to connect to the network.This explosion in mobile device use has moved the IT security ...
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What Technology Investments is Your Nonprofit Making?

Many nonprofits often view technology as merely a cost of administration, rather than an essential tool to forward their important work. By building the capacity of those working to make change, and helping them better serve more people, technology has the power to increase the effectiveness and ...
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Tech Forward Speaker Spotlight: Shiza Shahid

Tech Forward is excited to welcome Shiza Shahid, to Nashville this September!
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What You Need to Know & How to Protect Against NotPetya Ransomware

A form of ransomware dubbed NotPetya is currently spreading around the world. Ransomware is a growing threat. Just a couple of months ago a strain called WannaCry crippled the British National Health Service for several days. And now NotPetya is infecting computers with relative impunity. So here’s ...
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My ITWorks Delaware Internship Blog: Kevin Chin-Young

I am currently interning with WSFS Bank’s Operation Risk/ Cyber Security Team. I am having a unique experience in that it is quite different than the usual help/service desk internships. I’m very grateful for the opportunity that the ITWorks program was able to give me through this internship. I ...
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CXWorks Student Spotlight: Yeilin Sanchez

The third CXWorks session is quickly coming to a close in Las Vegas, and we have been anxiously awaiting to check-in with our student spotlight – Yeilin Tellez Sanchez. If you didn’t read about her before, Yeilin moved from Cuba less than a year ago, and was searching for a way to launch into a ...
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June Microsoft Office 365 Updates

The Microsoft Office 365 blog released their monthly post highlighting updates to Microsoft Teams, security and compliance, Microsoft Forms and more. Below is everything your nonprofit needs to know to take advantage of these new features.
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ITWorks Delaware Student Spotlight: Kevin Flood

The ITWorks Delaware Spring 2017 class is graduating this Friday, June 30th!  We spoke with graduating student Kevin Flood about his experience in our 16-week program. Read on to learn more!
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Nominate your Nonprofit for Our Technology Innovation Awards

Could your organization benefit from a $10,000 technology grant? Apply for the Technology Innovation Awards to secure your chance to win! Eligibility and application details can be found below.
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Which Anti-Virus Software Is Right for Your Nonprofit?

By using a database of virus signatures, or patterns that are unique segments of malware code, anti-virus software helps organizations and individuals block and quarantine malware before it can infect files and systems. Over time, anti-virus software has evolved from being purely signature-based to ...
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Nonprofits Are Investing More in Software and IT

Larger nonprofit organizations spend more overall on IT, but smaller ones actually spend more on tech as a percentage of their total budget. According to NTEN's 10th annual “Nonprofit Technology Staffing and Investments Report,” which comprises data from more than 250 organizations. The report ...
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Nonprofit Social Media Marketing: Instagram

With 500 million users and over 95 million posts per day, Instagram has become an essential element of social media marketing. It’s critical to navigate Instagram the right way, which is why we put together this guide on how to set up, grow, and optimize your Instagram strategy to increase your ...
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Philadelphia ITWorks Internship Blog: Adrianus

It's our Philadelphia ITWorks program's graudation week. Hear from one of our students Adrianus on his experience as an intern at Peirce College. 
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ITWorks Philadelphia Student Spotlight: Adam Mays

The ITWorks Philadelphia Spring 2017 class is graduating this Friday, June 23rd!  We spoke with graduating student Adam Mays about his experience in our 16-week program. Read on to learn more!
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Luis' ITWorks Las Vegas Internship Blog

My ITWorks Internship: The Superhero Intern. I am interning at the Elections Department in Las Vegas, Nevada, for Clark County.
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Thank You to Our ITWorks Las Vegas Volunteers!

As the Las Vegas ITWorks session draws to a close (graduation is this Friday, June 16th!), we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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ITWorks Las Vegas Student Spotlight: Denise Ramirez

The ITWorks Las Vegas Spring 2017 class is graduating this Friday, June 16th. After an intensive 11 weeks of class time, five weeks in an internship, and CompTIA A+ certifications, the students are ready to start their careers in the IT field. Read more to learn about Denise Ramirez, one of the ...
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After a Cyberattack Nonprofits are Still At Risk

The recent string of high profile cyberattacks shows that even when the toughest cybersecurity policies are in place, many are still incomplete. After an organization suffers a cyberattack, they typically respond to their constituents warning them to change their passwords. But the organization ...
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New Updates to Yammer

Yammer empowers every person in your organization with an open space to connect, share and work. Yammer and SharePoint have always been natural complements, because together they deliver powerful connections and discoveries of people, content and information. During Microsoft's SharePoint Virtual ...
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ITWorks Delaware Student Spotlight: Ameena Stevenson

The students in our ITWorks Delaware class are closing out the Spring 2017 session! We recently talked with Ameena Stevenson, one of the students in this enthusiastic class. As a recent high school graduate and new mom, Ameena knew she wanted to enter an in-demand field so she could support her ...
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ITWorks Philadelphia Student Spotlight: Chomno Chan

The students in our ITWorks Philadelphia class are more than halfway through the spring 2017 session! With some Cisco IT Essentials and CompTIA A+ certifications already earned, the class is now onto the internship portion of the program. We sat down with one of the students, Chomno Chan, to hear ...
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Microsoft Azure in Layman's Terms

Expedited SSL recently put together a directory of terms and their meanings so that anyone can understand the sometimes complex terms Microsoft Azure uses.
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Las Vegas ITWorks Student Spotlight: Siquon Techno

ITWorks Las Vegas is more than halfway through its third ITWorks class, and the students are well on their way to some IT certifications and internships! Siquon Techno moved to Las Vegas looking for new opportunities when he heard about the ITWorks program. He is excited about what he will be able ...
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Using Mobility, Analytics to Meet Fundraising Goals

Last year, Giving Tuesday saw online donations to nonprofit organizations reach a record $168 million, up 44 percent from $117 million in 2015, according to the 92nd Street Y in New York City, which is credited for launching the event in 2012. Yet nonprofits focus on fundraising throughout the ...
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New Study Shows Managed IT Services Deliver Top & Bottom Line Results

Your managed services provider (MSP) takes responsibility for monitoring and supporting your IT environment and handling day-to-day operational tasks. These activities help to increase the performance, availability and security of your systems, ensuring that end-users have access to the ...
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Recommended Resources from IT Leaders

Better Cloud Monitor wanted to know where forward-thinking IT professionals turned to for the best information, tools, and training. So they posed this question to members in BetterIT, their IT-focused community Slack channel. Below are a few of their recommendations.  
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Tech Budgeting for Nonprofits

Unfortunately, there is no magic number, or percent, to answer: how much money should I allocate for tech budgeting? The budget that is right for your organization will be different than what is right for another organization. If your organization is looking to upgrade systems you may actually be ...
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Microsoft Entreprise Mobility Suite for Nonprofits

Microsoft Enterprise Mobility Suite protects all of your nonprofit’s email, files, and apps, while saving up to 50% on the cost of buying a standalone solution from other vendors.  The best news? Microsoft is offering you this powerful tool for $1.65 per user, per month.
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ITWorks Do More 24 Delaware

Tech Impact is participating in the Do More 24 Delaware event, a 24-hour giving day powered by United Way of Delaware, on June 1, 2017 in support of our ITWorks Delaware technology training program for young adults. Your support in the form of a donation to ITWorks through the Do More 24 Delaware ...
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4 Cybersecurity Best Practices for Your Nonprofit

   You may have heard over lately about a new, very serious, malware called WannaCry Decryptor. Security experts are dubbing this one of the worst malware cases they have ever seen. On Friday, May 12th organizations including healthcare facilities, in countries outside of the US were hit hard, ...
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Tech Forward Conference 2017

  If you haven't heard already, Tech Impact is hosting the inaugural Tech Forward Conference this fall. The conference will be hosted in Nashville, Tennessee from Sunday, September 17th to Tuesday, September 19th. It's going to be intimate with only 300 nonprofit attendees so that attendees can get ...
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Microsoft Office 365 May Updates

The new Microsoft Office 365 adoption content pack gives you a cross-product view of how users communicate and collaborate to help IT admins provide more targeted user communication.
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What Nonprofits Need to Know About Power BI

Please join us for a overview and demo of Microsoft Power BI. We will assume that you are new to Power BI. After an initial overview, we will show nice finished Power BI dashboard demos with real time and predictive analytics. Then we will start from a simple excel file and build a dashboard from ...
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CXWorks Student Spotlight: Yeilin Tellez

The 3rd CXWorks Class is Underway – Meet Yeilin Tellez, New CXWorks Student. The third CXWorks session already has a week under their belts in Las Vegas, and we are thrilled to introduce one of the new students – Yeilin Tellez. Having just moved to the United States from Cuba about six months ago, ...
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Machine Learning for Nonprofits

We've all heard the buzzword "Machine Learning" but for many of us we don't know what exactly it means. Join us for a webinar on Thu, May 25, 2017 3:30 PM EST. We will explain what Machine Learning can practically mean for your nonprofit,  along with other data science concepts and show a live demo ...
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Executives are at the Highest Risk of a Cyber Attack

Despite the known risks facing organizations today, such as data breaches, business decision makers (BDMs) and CEOs are putting critical data at jeopardy. According to Code42’s CTRL-Z study, three quarters (75%) of CEOs and more than half (52%) of BDMs admit that they use applications/programs that ...
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Teacher Appreciation Week Spotlight: Brianna Stevenson

In honor of last week being Teacher Appreciation Week: May 8-12, 2017. We would like to Thank Our Teacher Brianna Stevenson. Tech Impact is celebrating Teacher Appreciation Week, and we hope everyone will join us in recognizing the ITWorks and CXWorks instructors. This year’s theme is “Teachers ...
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Teacher Appreciation Week Spotlight: Oliver Withstandley

#ThankATeacher for Teacher Appreciation Week: May 8-12, 2017 Tech Impact is celebrating Teacher Appreciation Week, and we hope everyone will join us in recognizing the ITWorks and CXWorks instructors. This year’s theme is “Teachers Deliver.” And they do! Teachers deliver so much to our students – ...
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Teacher Appreciation Week Spotlight: Kera Dorsey

#ThankATeacher for Teacher Appreciation Week: May 8-12, 2017 Tech Impact is celebrating Teacher Appreciation Week, and we hope everyone will join us in recognizing the ITWorks and CXWorks instructors. This year’s theme is “Teachers Deliver.” And they do! Teachers deliver so much to our students – ...
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Teacher Appreciation Week Spotlight: Stefane Lamour

#ThankATeacher for Teacher Appreciation Week: May 8-12, 2017 Tech Impact is celebrating Teacher Appreciation Week, and we hope everyone will join us in recognizing the ITWorks and CXWorks instructors. This year’s theme is “Teachers Deliver.” And they do! Teachers deliver so much to our students – ...
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Microsoft Azure Reveals New Data Visualization Tools

Microsoft recently announced the release of their new Power BI content pack for Microsoft Azure Enterprise Users, enabling exploration and analysis of consumption data. Power BI is a suite of business analytics tools that allows you to deliver insight and create visually compelling reports.
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Using Your Nonprofits Data for Good

The collection, management and analysis of data is becoming increasingly more important for nonprofit organizations. Savvy data management and analysis can lead to increased funding and better programs and services and has become critical to sustaining the work of our nonprofit. But, Data ...
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New Google Docs Phishing Emails

Opening up an "Invitation to edit" email today from Google Docs may be a phisihing email in disguise. 
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Microsoft Office 365's April Updates

The Microsoft Office 365 blog released their monthly post highlighting updates to Outlook Customer Manager, they introduced Microsoft To-Do in Preview, extended the Designer feature to PowerPoint on iPad, and more. Below is everything your nonprofit needs to know to take advantage of these new ...
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CXWorks Winter Snapshot

  Young adults who are interested in starting on a career path should look at CXWorks as a great, free opportunity. An entry-level call center job is an amazing starting point, and the skills obtained from this program have the potential to change lives. In fact, 80% of our graduating winter class ...
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Be A Microsoft Excel Rockstar with These Tricks

Easily Create A Drop-Down List Be the envy of everyone in the office with these Microsoft Excel tips and tricks. 
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Tips to Prevent Your Nonprofit From Ransomware Attacks

Nonprofit organizations handle volumes of sensitive data every day. From client records, to donor information and confidential emails, along with hundreds of other transactions. With cloud based technology solutions like Office 365, users can access and share data from anywhere, on any device, and ...
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A Nonprofits Guide to Quickbooks

QuickBooks is not just for businesses, it allows nonprofits to track donations and expenses as well. It also allows you to produce reports by grant or program or by the combined entity as a whole. Where you can satisfy the reporting needs of grantors, program managers, the board, your auditors, and ...
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IT is the Fastest Growing Job Sector with the Largest Skills Gap

CompTIA has described the evolution of IT in three stages: the mainframe era, the PC/Internet era, and the cloud/mobile era. Moving forward, new elements built from a cloud mindset will play larger roles. For all companies technology is growing, and there will be additional work in figuring out how ...
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#NationalVolunteerWeek Spotlight: Christine and David Heinrich

In recognition of National Volunteer Week, Tech Impact’s programs – CXWorks and ITWorks – are spotlighting our amazing volunteers each day this week. Power couple, Christine and David Heinrich, have both taken an interest in volunteering with Tech Impact’s workforce development programs; although ...
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Microsoft Azure Makes the Hybrid Cloud Migration Easier for Nonprofits

For any nonprofit looking for a tool that goes beyond just software, let us introduce you to Microsoft Azure. How can Azure help your nonprofit? Your organization can use this cloud computing platform as a solution for authentication, server replacement, development platform and disaster recovery. ...
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CXWorks Students are Ready to Build Customer Trust

Accoriding to Forbes, a new "Customer Service Benchmark Report" states 80% of businesses believe they provide excellent customer service, but only 8% of customers agree. Many companies simply haven’t prioritized customer experience – yet. It’s an opportunity for companies to deliver great customer ...
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#NationalVolunteerWeek Spotlight - Bob Juliano

  In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! Bob Juliano (standing to the far left in the ...
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10 Digital Marketing Benchmarks for Nonprofits

We are currently in a social media transition period. Referral traffic, reach, and engagement are on the decline for those that do not have large followings and a social media advertising budget.  All nonprofit social media campaigns – even those of large, well-funded organizations – can be ...
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#NationalVolunteerWeek ITWorks Spotlight: Jenn Curran

In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! Please meet Jenn Curran, a Recruiting Lead at ...
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#NationalVolunteerWeek ITWorks Spotlight: James Collins

James Collins, Chief Information Officer (CIO) for the State of Delaware in the Department of Technology and Information (DTI), has been involved with the ITWorks program nearly since he first took his position.  ITWorks is an award winning 16-week job training program that changes lives. The ...
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Connect Donors, Volunteers & Staff with Salesforce CRM for Nonprofits

A customer relationship management (CRM) system is a powerful tool for nonprofits. The Salesforce CRM for nonprofits provides a unified view of every interaction with clients, supporters, members, funders, volunteers, and affiliates. Which allows your nonprofit to raise more resources, customize ...
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#NationalVolunteerWeek Spotlight: Rob Keeton

In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! Rob Keeton, a Senior Director at Comcast, is ...
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National Volunteer Week Spotlight: Christine and David Heinrich

In recognition of National Volunteer Week, Tech Impact’s programs – CXWorks and ITWorks – are spotlighting our amazing volunteers each day this week. Power couple, Christine and David Heinrich, have both taken an interest in volunteering with Tech Impact’s workforce development programs; although ...
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Nonprofits: Increase Fundraising with Google Analytics

Is your nonprofit having a difficult time tracking the analytics behind your last fundraising campaign? You’re not alone. Nonprofits know it’s a good idea to track their analytics, but its the next step they often have trouble with; knowing what to look for in those numbers and how to make sense of ...
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Microsoft Wants to Know - How Do You Azure?

  For any nonprofit looking for a tool that goes beyond SaaS (Software as a Service), let us introduce you to Microsoft Azure. How can Azure help your nonprofit? Your organization can use this cloud computing platform as a solution for authentication, server replacement, development platform and ...
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Microsoft Services and Products for the Modern Nonprofit

Did you know that Microsoft donates nearly $2 million in products and services to nonprofits every day? Below we will go through the products and services available to empower your mission and better serve our world. 
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Moving Your Nonprofit to the Cloud

  For many nonprofits, the availability of excess financial resources are scarce. On the surface, it may seem like an afterthought that investing in technology is the best way to allocate resources. Especially when using that using that money could go to directly serving your mission. But ...
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CXWorks Student Spotlight - Catching up with Toynee Bodie for Graduation

The second CXWorks session is quickly coming to a close in Las Vegas, and we have been anxiously awaiting to check-in with our student spotlight – Toynee Bodie. If you didn’t meet read about her before, Toynee was laid off from her job at the end of 2016 and ready for a change (see the full Student ...
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March Microsoft Office 365 Updates

  The Microsoft Office blog released their monthly post highlighting updates to Excel, Teams and OneNote. Below are the key points Microsoft Office 365 for Nonprofits users can take away.
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Follow Up with The Grassroot Project, 2017 Technology Innovation Award Winner

In November, 2016, The Grassroot Project received Tech Impact's Technology Innovation Award in the K-12 & STEM Education category funded by CenturyLink. The funding will go towards the pilot of a mobile application that will provide middle school students in their program the opportunity to connect ...
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Follow up with Maryland Volunteer Lawyers Service, 2016 Technology Innovation Award Winner

In November 2016, Maryland Volunteer Lawyers Service received Tech Impact's Technology Innovation Award in the Skills to Succeed & Workforce Development Category, sponsored by Accenture. MVLS received $7,500 in funding to expand their Client Legal Utility Engine (CLUE), a web platform that ...
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Philadelphia Nonprofits: Win Money with OpenDataVote

OpenDataVote enables nonprofits to nominate data sets to support their mission while the public votes for the data sets they believe the government should release. Winning nonprofits will receive cash prizes of $4,000, $2,000 & $1,000. You need to hurry as the deadline to submit data sets is March ...
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Microsoft Warns of Tax Themed Cyber Attacks

    Tax themed phishing and malware attacks increase during the months leading up to the April 18th tax filing deadline.
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Microsoft Cloud Offerings for Nonprofits

  Are you using Microsoft Office 365? If so, you may be surprised to learn that Microsoft has added many new features and options to their nonprofit pricing structure. Join us for a webinar on March 28th at 3:30 EST to discuss new licenses available including: Azure's Active Directory, the ...
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Tech Impact is Participating in Nevada's Big Give on Thursday, March 23rd

Sometimes it’s hard for the public to wrap their heads around the world of nonprofits. Many people have questions about funding, donations, and even employment. How do we stay afloat? These are valid questions, but there are plenty of valid answers. Nonprofits get their funding from a variety of ...
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Salesforce Allows Save the Rhino International to be More Connected

The Save the Rhino International (SRI) is a UK registered charity.  Their vision is for a world where all five rhino species can thrive in the wild for future generations. Salesforce for Nonprofits allows SRI to collaborate with partners supporting endangered rhinos in Africa and Asia. Salesforce ...
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Data Visualization Tips

For nonprofits data visualization and infographics can tell a compelling story about your impact that motivates your audience (donors, board members, volunteers, etc.) to take action and support your mission. Below are some tips to illustrate your data in an attractive, easily digestible format ...
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The Microsoft Cloud Helps Nonprofits Support Refugees

  SOS Children’s Villages International works in 135 countries to care for children in need as well as support their families and communities. As the Syrian refugee crisis stretches on, SOS uses the Microsoft's cloud solutions to help respond to the overwhelming need in the Middle East and Europe.
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ITWorks Delaware Student Spotlight - Morgan Dubicki

ITWorks Delaware kicked off today in Wilmington, and we met with new student Morgan Dubicki to learn more about what she was doing prior to joining the program and where she hopes to be when she leaves. With two recent cross-country moves under her belt, Morgan is excited to get started on a new ...
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Google Slides Tips

If you need to collaborate with multiple people to create a presentation, Google slides is a great tool to use. If you already have a Google account in three steps you can be collaborating with your entire team via the cloud. Simply go to Google.com, click in the top right corner on the "Apps" ...
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Tech Impact’s ITWorks is Awarded $50K grant from The MGM Resorts Foundation to Connect Young Adults to Entry-Level IT Roles

Las Vegas – Tech Impact’s ITWorks program has received a $50,000 grant from the MGM Resorts Foundation to further the organization’s goal of providing underemployed and unemployed young adults with the skills and experience they need to launch careers in technology. This generous grant will support ...
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Nonprofit Guide to LinkedIn for Good

    LinkedIn for Nonprofits helps you find the employees, donors, board members, and volunteers you need to make an impact. Below is a how to guide on building your page, growing your network, finding groups, and increasing fundraising. 
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Philadelphia ITWorks Student Spotlight - Mara Thach

The ITWorks Philadelphia Spring 2017 session starts today! Meet one of our new students, Mara Thach. Mara found ITWorks through a friend who successfully completed the program, and looks forward to learning the skills and gaining the experience necessary to start a career in information technology. ...
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What is the True Cost of Moving to the Cloud?

  For most nonprofits, the availability of excess financial resources are scarce. On the surface, it may seem like an afterthought that investing in technology is the best way to allocate resources. Especially when using that using that money could go to directly serving your mission. But ...
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February Office 365 Updates

  New updates to Editor, security and compliance capabilities, and Quickstarter highlight February's updates to Microsoft's Office 365. Below is everything your nonprofit needs to know to take advantage of these new features.
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NV Energy Partners with Tech Impact Workforce Development Program CXWorks

Gretchen Djukanovich (Director, Customer Contact), Angelica Silveyra (Manager, Customer Contact), and Chris Higgins (Director, Talent Acquisition), recently partnered with Tech Impact to provide students in their training program with resume and cover letter writing tips, as well as a tour of NV ...
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Meet Kera Dorsey, Instructor for ITWorks Las Vegas

We did a quick catch-up with the ITWorks Las Vegas instructor, Kera Dorsey, and asked her what she's looking forward to with the Spring 2017 class!
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Google Account Security Tips

Apps connected to your Google account are sites and applications in which you have granted permission to access your Google Account. There are several different levels of access you can grant, from viewing basic profile information to having full access to your account. With the rise of cyber ...
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ITWorks Las Vegas Spring 2017 Starts Today - Meet New Student Mark Prater

Mark Prater, a student in the ITWorks Las Vegas Spring 2017 class, will be starting his 16-week session today with the rest of his Las Vegas classmates. Mark is a transplant from Memphis, Tennessee, and has been working in retail since he moved a year and a half ago. Enticed by the opportunity of ...
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Best Friends Animal Society Drives  Donations with Facebook

  Best Friends Animal Society is a national animal welfare organization dedicated exclusively to ending the killing of dogs and cats in America’s shelters. Since its founding in 1984, Best Friends has helped reduce the number of animals killed in American shelters from 17 million per year to an ...
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Nonprofit Jobs of the Future

In today's digital age, your nonprofit may be seeing hundreds if not thousands of pieces of data a day. Yet roughly 0.5 percent of digital data is being collected and analyzed. Meaning nonprofits are loosing opportunities to; make smart decisions, improve efficiency, and attract new donors and ...
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ITWorks Spring 2017 Classes to Begin with Las Vegas on February 27th, 2017

“Looking back on my experience at ITWorks will always be a bright and shining moment. It provided me an opportunity to move into a career in IT, something I'd been considering for a while. My life has dramatically improved in all kinds of ways since graduation, all of which I can thank the ITWorks ...
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VolunteerMatch Strengths Communities with Salesforce

VolunteerMatch a nonprofit that strengthens communities by making it easier for good people and good causes to connect online. Boosted their visibility and built better relationships with Salesforce's CRM.
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Google for Nonprofits

  Take you mission further with the right nonprofit management tools. No matter how your nonprofit makes a difference, Google's nonprofit resources can help you connect to the people who matter, increase support, and raise greater awareness on a global stage.
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CXWorks Student Spotlight - Meet Toynee Bodie

The second CXWorks session is busily underway in Las Vegas, and we are excited to introduce one of the awesome students – Toynee Bodie. Having been laid off from her job at the end of 2016 but wanting to progress in the Customer Service industry, Toynee felt like finding the CXWorks program was a ...
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Accelerate Growth With Salesforce for Nonprofits

According to Salesforce.org, "Salesforce for Nonprofits is the set of end-to-end solutions any nonprofit needs to become a connected nonprofit. Built for the social and mobile era, Salesforce for Nonprofits will connect your entire nonprofit— your partners, supporters, employees, and programs— so ...
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How Microsoft Azure can Power Your Nonprofit

Azure Active Directory (Azure AD) is Microsoft’s multi-tenant cloud based directory and identity management service. For Admins, Azure AD provides an affordable, easy to use solution to give employees and business partners single sign-on (SSO) access to thousands of cloud SaaS Applications like ...
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Where Are They Now? ITWorks Fall 2016 Graduate Employment Update

The ITWorks class of Fall 2016 has been hard at work after graduating from the program. Eleven weeks of class time, Cisco and Comp TIA certifications, and five week internships prepared this class better than ever before for entering the workforce. Twenty graduates are already employed in the IT ...
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Nonprofits: Why IT and Data Need to be in Sync

Data teams and IT teams are the original partners. In the days of mainframes, those defined as guardians of digitized information were called DP (Data Processing). Today, your nonprofit could be seeing hundreds to thousands of data points daily.  There’s no denying that some of that information ...
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Work Faster with these Microsoft Excel Tips

In the information age of today, data entry and analysis is a part of almost every employees job description. Why not spend less time painstakinly inputing and computing data with these Microsoft Excel Tips.  
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Managing a Remote Nonprofit Team

Do you work with remote volunteers and/or staff? Are you having trouble working effectively? Or perhaps you have a routine that works, but would like to improve the experience? 
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Nonprofits: Office 365 Updates

The Microsoft Office blog released their monthly post highlighting updates to OneDrive, the Activity feed within the Office apps, Lens and more. Below are the key points Microsoft Office 365 for Nonprofits users can take away.
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Fall 2016 Graduates Reflect on Their Time with ITWorks

  ITWorks Fall 2016 sessions wrapped up at the end of December with graduation ceremonies to celebrate the accomplishments of our graduates, and two standout students from each location delivered moving speeches about their journeys before finding the program, and their thoughts on the 16-week ...
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Modernize Your Nonprofit's Technology

As technology evolves at a fleeting pace it becomes harder for nonprofits to keep up with our ever expanding options for upgrades.
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Nonprofits: Increase Agility with Cloud Phone Systems

Want to forward your office phone to your mobile phone? Want to reduce your nonprofit's phone costs? "Cut the cord" and join us next Wednesday, Feb. 8th at 2pm est. for a webinar covering cloud based phone systems. Below are some questions you might ask yourself if you are considering making the ...
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Tech Impact’s CXWorks Program is Gearing Up for its 2nd Session with 14 Students

CXWorks launched in September of 2016 with the goal of training young adults in the Las Vegas community with the skills and knowledge they need to excel in the customer service and call center industry. After a successful pilot program, the program’s second session is getting ready to kick-off on ...
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Infrastructure As A Service: Microsoft Azure

Microsoft Azure is gaining ground on the completeness of its IaaS offerings and ability to execute. Overall, "Gartner's Magic Quadrant for Infrastructure-as-a-Service" report shows that Azure is a great choice when it comes to IaaS.
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Habitat for Humanity of Omaha Takes IT to the Cloud

The staff at Habitat for Humanity of Omaha would rather focus on building and renovating homes for low-income families than spend its valuable resources managing a Microsoft Exchange Server.
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Nonprofits Turn to the Cloud for Security

  Established in 1907, MJHS Health System (MJHS) has grown into one of the largest not-for-profit health systems in greater New York. One of the biggest challenges they face is to ensure that the values of a nearly 110-year-old healthcare provider are reflected in the 21st-century technology ...
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Nonprofits Collaborate in the Cloud

  In today's digital age; technology, location and time zones should not be a barrier to productivity. Technology that promotes collaboration and the sharing of ideas are crucial to fostering talent and expanding social good.  NGA Human Resources (NGA HR), uses Microsoft Office 365's collaboration ...
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Nonprofits: Develop a Cloud Smart Strategy with Microsoft Azure

With Microsoft Azure nonprofits no longer have to have an in house server, along with the headaches that come from fixing  and maintaining it. Microsoft automatically scales the compute resources used by Azure Functions, and you’re billed for only the resources you work with.
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Nonprofits: New Office 365 Collaboration and Accessibility Features

  The MIKE program, is a small nonprofit based in Portland, Oregon, which uses mentorships to empower youth to make better health choices. It's outdated IT system though, prevented the MIKE program the ability to reach it's full potential by consuming precious staff time and slowing workflow. With ...
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What Nonprofits Need to Know About Microsoft Sharepoint Updates

  The new SharePoint Online team site home page for an Office 365 group, allows nonprofits to showcase; important news, content and site activity.
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What Nonprofits can Learn from Kickstarter

  Nonprofits rely on the generosity of their donors. The online fundraising platform Kickstarter, since 2009, 12 million people have donated, $2.8 billion has been pledged, and 118,464 projects have been successfully funded. Below are takeaways nonprofits can gain by looking at ...
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Comparing Cloud Costs for Nonprofits

Comparing prices among the major IaaS cloud vendors is not as easy as simply checking the cost of one virtual machine versus another. There are a multitude of factors influence price: The number of software users, the type of software and the contract length, to name a few.
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Easy Encryption Tips for Nonprofits

If you have been paying attention to the news lately, it seems like every other story is on some type of cyber security hack. The FBI even issued a public service announcement warning of recent ransomware attacks. Here are 10 simple tips to keep your nonprofits sensitive information secure. 
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Technology Case Study: Boys & Girls Clubs

Tech Impact helps The Boys and Girls Club of Delaware think strategically and comprehensively about its technology.
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NTEN Happy Hour: 5 Must-Dos for Your Digital Data

Please join us in Washington D.C. for a  FREE happy hour, presentation and discussion on February 22nd, lead by Emily Patterson, founder of Bee Measure.
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Microsoft Azure Helps At-Risk Youths

To achieve their goals of eradicating childhood malnutrition, and serving disadvantaged families at risk of falling through the gaps in social services. CONIN turned to Microsoft's Azure's integrated suite of cloud services – analytics, computing, web and mobile apps, networking, storage, and more ...
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Microsoft Office 365: New Data Loss Prevention 

Microsoft recently announced a single management experience for data loss prevention (DLP), policy creation and reporting across; Exchange Online, SharePoint Online and OneDrive for Business. In addition, Microsoft is introducing enhancements to the DLP data delivered via the Management Activity ...
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Choosing the Right CRM for your Nonprofit

Tracking and analyzing data has becoming vital in showing the impact of your donor's generosity. Tracking donor information in a spreadsheat is has become ineffective. With multiple users inputting data into an Excel file there is a larger risk for input errors, which could cost your nonprofit. 
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Celebrating National Mentoring Month

Tech Impact Looks to Engage and Recognize Mentors Throughout January In celebration of National Mentoring Month, Tech Impact wants to call attention to the importance of mentoring and recognize those who have demonstrated a strong commitment to providing guidance and support to those students in ...
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Microsoft Azure Accredited with HITRUST Certification 

  This week Microsoft announced the accreditation of the HITRUST Certification to Azure. The HITRUST Certification is the most widely recognized security accreditation in the healthcare industry.  It incorporates healthcare specific security, privacy and regulatory requirements from existing ...
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Event Series: Modernize Your NPO- Philadelphia

  University City is the new home to Microsoft’s latest Reactor center; this makes Philadelphia the third city to welcome Microsoft’s base for collaboration, now joining both New York and San Francisco. As part of the University City Science Center, the Reactor is essentially a science resource ...
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2017 Tech Trends for Nonprofits

The new year brings with it a new annual budgeting plan for nonprofits. It's important to look ahead to identify new trends in technology to support overall strategy. Providing authentic marketing and mobile payments are areas we will go over in this post.  
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Management Software for Nonprofits

The collection, management and analysis of data is becoming increasingly more important for nonprofit organizations. Savvy data management and analysis can lead to; increased funding, better programs and services and has become critical to sustaining the lifecyle of nonprofits.
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Facebook Best Practices for Nonprofits

With the new year fast approaching, it's time to start fresh and make some resolutions. How about starting with creating objectives and goals for your nonprofit on Facebook. In this blog post we will go over how to increase your nonprofit's reach and influence on the largest social sharing site. 
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Why Nonprofits Should Embrace Big Data & The Cloud

According to MIT Technology Review, roughly 0.5 percent of digital data is analyzed, which means, nonprofits are losing millions of opportunities to make smart decisions, improve efficiency,  & attract new donors and volunteers. The reason is simple; they are not leveraging the potential offered by ...
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December Updates to Microsoft Office 365

December updates to Office 365 allow's nonprofits to have more accessible and efficient content creation. Ensuring your content can be consumed without barriers by people with varying levels of vision, hearing, cognition and mobility.
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Streamlining your Nonprofit's Marketing Objectives

"Marketing Cloud has really helped us get communications out at a larger scale, so that we can cultivate relationships in the same way we would with face-to-face interactions."- Nicole Adair, Senior Director of Development Operations and Donor Communications, Mile High United Way
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Meet CXWorks Graduate Betsy Navarro

You may have heard about Tech Impact’s newest workforce development program, CXWorks. If you haven’t – CXWorks is an eight-week development program that offers free job training to young adults in the Las Vegas community who are ready to start their career in mastering the customer experience. ...
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Salesforce Technology Helps Nonprofits Accelerate Their Missions

Salesforce.org has released the results of its annual customer relationship survey conducted by independent research firm Decipher/FocusVision and the results demonstrate the significant impact their technology is having on the nonprofits they serve.
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Thank You to All the Delaware ITWorks Volunteers & Their Organizations

As the Delaware ITWorks Fall 2016 session draws to a close (graduation is on Thursday, December 22nd!), we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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Google Donates $30 Million to Nonprofits

Google.org is donating $30 million to nonprofits this holiday so that they can buy any tech and related services that they need including hardware, software, training and IT maintenance or repair services.
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ITWorks Student Spotlight: Graduating Student Vince Pascale

  The Delaware ITWorks Fall 2016 class graduates this Thursday, December 22nd. We caught up with graduating student Vince Pascale to talk about his experience over the last 16 weeks. Read more about how far Vince has come and how he feels about graduating in just three days!
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Meet CXWorks Graduate Edson Navarro

You may have heard about Tech Impact’s newest workforce development program, CXWorks. If you haven’t – CXWorks is an eight-week development program that offers free job training to young adults in the Las Vegas community who are ready to start their career in mastering the customer experience. ...
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1.5 Billion Yahoo Accounts Hacked

On Wednesday, Yahoo revealed in a  press release that data from more than one billion user accounts had been stolen in 2013. This is addition to a previous announcement in September that 500 million user accounts had been hacked. Yahoo has officially solidified its position as one of the worst ...
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Thank You to All the Philadelphia ITWorks Volunteers & Their Organizations

As the Phildadelphia ITWorks Fall 2016 session draws to a close (graduation is tomorrow, December 16th!), we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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Salesforce Introduces Live Messaging

  Text messaging and apps like Facebook Messenger allow us to send and receive information faster than ever before. Salesforce recently launched LiveMessage, a tool that helps customer service reps manage messaging traffic just like any customer interactions in Service Cloud. Allowing your ...
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Top 5 Ways My IT Internship Has Prepared Me for the Workforce

ITWorks Philadelphia students Tiffany Le and Ralph Soto with their supervisors at PNC Bank. ITWorks Philadelphia Fall 2016 students are graduating this Thursday, December 15th. Two graduating students, Tiffany Le and Ralph Soto, spent their 5-week internships at PNC Bank. Read on to learn more ...
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Nonprofit Productivity: Project Management Tools

Managing a nonprofit is like a juggling act. Many are faced with the challenge of having to manage a day-to-day operations while still trying to expand their outreach. Without an organized, collaborative effort, managing employees and initiatives becomes a more time consuming and draining ordeal ...
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ITWorks Student Spotlight - Jorry Senestant Graduates this Thursday!

The ITWorks Philadelphia Fall 2016 class is graduating this Thursday, December 15th, and we spoke with graduating student Jorry Senestant about his experience in our 16-week program.
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Nonprofit Marketing: Selecting the Best Website Platform

Nonprofits are faced with the challenge of communicating large amounts of information yet still providing a simple, user friendly experience. No need to worry though, we have outlined everything nonprofits should be asking when selecting the perfect website design.
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Thank You to All the Las Vegas ITWorks Volunteers & Their Organizations

As the Las Vegas ITWorks Fall 2016 session draws to a close (graduation is tomorrow, December 9th!), we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be possible!
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Meet Pamela Timmons, CXWorks Graduate

You may have heard about Tech Impact’s newest workforce development program, CXWorks. If you haven’t – CXWorks is an eight-week development program that offers free job training to young adults in the Las Vegas community who are ready to start their career in mastering the customer experience. ...
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How Nonprofits Benefit from Salesforce

Salesforce.org provides nonprofit organizations with 10 free licenses to its CRM (Constituent Relationship Management) cloud-base software. They'll even provide nonprofits with a "Nonprofit Starter Pack" which is a CRM template built specifically for nonprofits to use. Below are three immediate ...
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What to Expect When You're Expecting (to Start a New Job or Internship)

Mykaela, an ITWorks Las Vegas Fall 2016 student, gives her advice on what to expect when you're starting a new job or internship. Walking into this program, I had no idea what to expect. I was curious and, to be honest, a bit scared. However, the life skills, in addition to the technical knowledge, ...
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Empowering your Nonprofits Journey to the Cloud

Keeping an in-house IT infrastructure can cause a multitude of challenges for nonprofits, most notably being; service and upkeep, data and mobility requirements, attracting and retaining a qualified IT staff and the ever growing risk of a cyber attack. Microsoft Azure offers an integrated suite of ...
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ITWorks Las Vegas Graduation is this Friday - Learn More About Tristen Paletta, a Student in the Graduating Class

The ITWorks Las Vegas Fall 2016 class is graduating this Friday, December 9th. After an intensive 11 weeks of class time, five weeks in an internship, and Comp TIA A+ certifications, the students are ready to start their careeres in the IT field. Read more to learn about Tristen Paletta, one of the ...
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Google Accounts Hacked by Android Malware

1 million Google accounts infected by Android malware called Gooligan.
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Comparing Cloud Costs: Amazon, Microsoft & Google

Comparing prices among the major IaaS cloud vendors is not as easy as simply checking the cost of one virtual machine versus another. There are a multitude of factors influence price: The number of software users, the type of software and the contract length, to name a few.
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The First CXWorks Class Has Graduated, and We Want You to Meet the Students. First Up, Stephanie Pauli!

You may have heard about Tech Impact’s newest workforce development program, CXWorks. If you haven’t – CXWorks is an eight-week development program that offers free job training to young adults in the Las Vegas community who are ready to start their career in mastering the customer experience. ...
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Nonprofit Tech Predictions for 2017

Nonprofits that have embraced technology and social media have experienced the benefits it provides to raising funds and creating social change. Ever evolving and changing, lets take a look at some tech predictions so that your nonprofit can stay ahead of the curve and make a difference in the ...
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Give Back This #GivingTuesday

“We have one day for giving thanks. We have two for getting deals. Now, we have #GivingTuesday, a global day dedicated to giving back. On Tuesday, November 29th, 2016, charities, families, businesses, community centers, and students around the world will come together for one common purpose: to ...
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Fundraising with Salesforce for Nonprofits

Tech Impact is hosting a webinar "Getting Started With Salesforce.org" on Wed. Nov 30, 2016 2:00 PM - 3:00 PM EST.  Salesforce provides nonprofit organizations with 10 free licenses to its CRM (Constituent Relationship Management) cloud-base software. They'll even provide nonprofits with a ...
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#GivingTuesday Social Media Tips

Starting in 2012, as a movement to create an international day of giving. Giving Tuesday has grown from $10 million in donations, to $117 million in 2015. This Tuesday, 11/29 is gearing up to be the largest single day for nonprofit donations in history. Below are some statistics and social media ...
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Where are They Now? ITWorks Graduate Job Updates

James Mazza, left, and Amber Samuels, right, working at the Department of Education. We recently spoke with three ITWorks graduates to catch up with them about how their new careers in information technology are going. Hayden Dugan, from the Philadelphia class of Spring 2015 is currently working at ...
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Why Your Nonprofit Needs Marketing Automation

  Join us and our partner Tapp Network for a webinar, "Inbound Marketing Automation for Nonprofits" tomorrow Tue, Nov 22, 2016 2:00 PM - 3:00 PM EST Tapp Network provides Digital Marketing and Social Media services for Nonprofits. Through Planning, Strategy, Integration, and Execution, the Tech ...
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The Inaugural CXWorks Class Graduated on Friday, November 11th

Last Friday, November 11th, the inaugural class’ graduation from the eight-week program was held in Las Vegas. With customer service training, customer experience is improved – leading to higher customer satisfaction and loyalty. Employers know to look for new hires with the training and skills to ...
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Marketing Automation for Nonprofits: Generate Greater Social Impact

  According to MIT Technology Review, roughly 0.5 percent of digital data is analyzed, which means, nonprofits are losing millions of opportunities to make smart decisions, improve efficiency, & attract new donors and volunteers.
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Nonprofits Can Now Accept Donations With Apple Pay

New features to Apple Pay will now allow nonprofits to accept donations via the digital wallet service. This includes both Apple Pay on the web, where it can be integrated into websites’ checkout flow, as well as within mobile applications. The changes are rolling out just ahead of the holidays and ...
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ITWorks Partnership Shows WSFS Bank's Dedication to Serving Their Community

Since 1832, WSFS has been a service-oriented, locally managed community banking institution, serving Delaware Valley families and businesses of all sizes. Their commitment to the community through their core values goes far beyond the financial institution’s customers, to providing employment ...
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2016 Technology Innovation Award Winners Announced

WASHINGTON, DC; Nov. 11, 2016 – Tech Impact, the nation’s leading nonprofit technology services organization, announced the recipients of their Technology Innovation Awards, Technology Community Builder Award, and Technology Citizenship Award last night at their annual Celebration of Technology ...
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12th Annual Nonprofit Technology Awards Highlights

The Tech Impact Awards Luncheon is our region’s premiere technology-focused philanthropic event. It brings together a peerless audience of technology executives who are committed to sustaining and improving the lives of individuals in our community.
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SharePoint Online Team Sites

When you create a group, Office 365 now gives the group a shared inbox, calendar, OneNote notebook, place for files, Planner for task management—and now a modern team site with pages, lists, libraries and team news, so the group can collaborate, communicate and coordinate.
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New Gmail App for iOS

Google announced changes to their Gmail and Calendar apps on the Apple iOS operating system most notably 'Undo Send' for emails. Tech Impact is here to give you all the updates to increase your nonprofit's collaboration and productivity.
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Avoid These Website Missteps to Increase Donations

Getting visitors to your nonprofit's donation landing page is easier said than done. Trying to convert those visitors into donors is even harder. The M+R Benchmark Study found that, on average, only 1.1 percent of website visitors made a donation to a nonprofit. Couple that with the fact that for ...
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New Chat App for Office 365

Introducing Microsoft Teams—the new chat-based workspace in Office 365. Microsoft Teams is an entirely new experience that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s naturally integrated with the ...
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Nonprofit Spotlight: City Year

The nonproft City Year fights the national student dropout crisis with the help of Salesforce. 
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Nonprofits Donor Data is being Stolen

With the recent public service announcement from the FBI, ransomware and cyber security has become serious business for nonprofits. Not only do they need to protect themselves from attacks, but they have a responsibility to protect sensitive client and donor data. Here are the three most common ...
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ITWorks Delaware Student Spotlight - Meet Mark Roe

The students in our ITWorks Delaware class are at the halfway point of the Fall 2016 session! Certification exams are right around the corner (tomorrow!) and the class is excitedly preparing for the internships. Mark Roe has been involved in the IT field for quite some time, but did not have the ...
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6 Excel Tips for Clean, Concise Data

You probably already know that it is important that nonprofit organizations collect, manage and analyze their data in order to improve their programs and raise more money.  We have all seen spreadsheets in Excel that are a mess visually, below are six tips that will make your data; clean, concise, ...
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IT Budgeting Playbook for Nonprofits

Few nonprofits have the resources available to hire a CIO. Causing the task of budgeting IT to land on the shoulders of an executive, that may not have the necessary expertise to make these important decisions. Tech Impact is here to walk you through everything you need to ask yourself when ...
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5 Facebook Marketing Tips for Nonprofits

  Nonprofit organizations need online exposure for a multitude of reasons… one of which is to secure funding. Whether you need to make a few simple tweaks to your current page or perform a complete overhaul, these Facebook marketing techniques will help get your page seen. Social media marketing ...
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ITWorks Philadelphia Student Spotlight - Meet Amir Dawan

The students in our ITWorks Philadelphia class are at the halfway point of the Fall 2016 session! With internship interviews currently happening and certification exams around the corner, the second half is sure to be exciting. Amir Dawan had a circle of friends who were all interested in ...
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ITWorks Las Vegas Student Spotlight - Meet Victor Gutierrez

ITWorks Las Vegas is halfway through its second 16-week session, and the students are well on their way to some IT certifications and internships! Victor Gutierrez came to the program with a self-taught break/fix knowledge and an avid enjoyment of working through complex problems. With about eight ...
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User Tips for Microsoft Office 365

With different versions of Microsoft Office available, it can be hard to keep track of all the useful features that it has to offer. We’re here to help! Below are six tips to help you get the most out of Office 365 so that your nonprofit can boost productivity and collaboration. 
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New Collaboration Features for Microsoft Office 365

Online tools like Microsoft Office 365 for nonprofits, allows you to store, share & collaborate on projects with your co-workers from anywhere. Many projects though, involve people outside of your organization, whether they are partners, consultants or vendors. 
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Google & Salesforce Integrations

At Salesforce's annual tech conference "Dreamforce" they and Google announced two integrations that Salesforce built on top of G Suite: Salesforce Lightning for Gmail and Sales Cloud integration with Google Sheets.
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Advantages of SaaS for Nonprofits

Software-as-a-service (SaaS) is a cost-effective alternative to the traditional IT deployment where you have to buy or build your own IT infrastructures, install the software yourself, configure the applications and employ an IT department to maintain it. Nonprofits still have a lot of questions on ...
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Google Apps is now G Suite

Google's product rebrand to G Suite’s, includes apps like Drive, Docs, Spreadsheets, Slides, Calendar, Hangouts, and more. At the same time, announcing upgrades to products and services. 
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Amazon Web Services for Nonprofits

Nonprofit organizations are faced with a multitude of challenges. Most notably limited financial resources. In today's 24/7 connected world, without technology achieving your mission is an uphill battle. Even though there are initial upfront costs, it is important to remember that not ...
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Tech Impact and Reed Tech – Where Community and Technology Meet

Anne Marie from Reed Tech proudly displays her pictures with ITWorks students from all of the classes with which she volunteered. Reed Tech has withstood the test of time, adapting to the latest technology and meeting the needs of its customers for nearly 50 years. While the technology trends have ...
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What is VOIP?

Voice over internet protocol (VOIP) is phone service over the internet. Nonprofits are finding out that they can increase productivity with this combined, simplified communication tool. Below are six reasons why nonprofits prefer VOIP. 
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FBI Issues Public Service Announcement on Ransomware

In an alert published today, the U.S. Federal Bureau of Investigation (FBI) warned that recent ransomware attacks have targeted and compromised vulnerable business servers (rather than individual users) to identify and target hosts, thereby multiplying the number of potential infected servers and ...
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Salesforce for Nonprofits

  "Salesforce for Nonprofits is the set of end-to-end solutions any nonprofit needs to become a connected nonprofit. Built for the social and mobile era, Salesforce for Nonprofits will connect your entire nonprofit— your partners, supporters, employees, and programs— so you can, deliver better ...
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Google's SEO Update

Google's SEO update was to diversify local search results and also lower spam rankings.  
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The Top Three “Soft Skills” IT Professionals Need to Master

  When someone is pursuing a career in information technology, they know they need technical skills and possibly a certification or two, but what about other, non-technical skills most IT professionals possess? These “soft skills” – interpersonal skills – are essential to launching a career in ...
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Microsoft Announces Partnership with Adobe

Microsoft announced a strategic partnership with Adobe that will help to strengthen their brands and deepen customer engagement through integrated solutions with Microsoft Azure, Adobe Marketing Cloud & Microsoft Dynamics 365. 
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Integrate Your Marketing Platforms

NTEN, Tech Impact, & Tapp Network Present: October NTEN Happy Hour: Why Can't Our Nonprofit Marketing Platforms All Get Along?
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Facebook at Work

Just in case you didn't spend enough time during the workday on Facebook. The company plans to launch its enterprise communication and collaboration network Facebook At Work in the next few weeks.
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Financial Management in the Cloud

Join Tech Impact & NetSuite.org for a Webinar Presentation: "Best Practices for Managing Your Nonprofit’s Financials in the Cloud."  Thursday October 13th, 2pm EDT 
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Nonprofit Spotlight: Partners In Health

  The Microsoft Cloud helps the nonprofit Partners in Health raise the standard of healthcare by lowering collaboration barriers.
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Tech Impact Moves ITWorks, 16-week IT Certification Program, Into New Location at the Historic Westside School in Las Vegas

The Westside School, or Las Vegas Grammar School Branch No. 1, is a registered historic place in Las Vegas. It is Las Vegas’s oldest remaining schoolhouse, built in 1923. It was added to the National Register of Historic Places in 1979, and remains an institution of learning in Las Vegas to this ...
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500 Million Yahoo Accounts Hacked

  Just in case your nonprofit needed anymore reasons to stop using Yahoo. 
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Google Drive Improvements

What you love about Google Search — now for Drive
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Small Nonprofit Transformation Initiative Awardees Announced for the Fifth Cycle

The awardees for the fifth cycle of Tech Impact’s Small Nonprofit Initiative (SNTI) have been announced!
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Everything You Need to Know About Twitter's Update

Here are the full details on Twitter's 140 character update.
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Streamline Your Recruitment Process with the Cloud

Nonprofit employees often have to wear many hats. Recruiting volunteers and new employees is both time consuming and often overlooked and underutilized. Using cloud computing IT to automize processes can be the answer to your recruitment problems.
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Review: Google Apps vs. Microsoft Office 365

Tech Impact compare's and contrast's these cloud computing and collaboration software tools to best fit your nonprofit's needs.
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Spotlight on Education: 2016 Technology Innovation Awards

  Since 2003, the Technology Innovation Awards (TIA) have recognized D.C. area nonprofits that have shared the best ideas for how to leverage technology to more effectively fulfill their missions and impact change in our community. Like last year, the 2016 Technology Innovation Awards was divided ...
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Integrate Cloud Computing into Your Nonprofit

Cloud computing has becomes a popular topic in the nonprofit sector. Maintaining out-of-date technology is both costly and time consuming. More and more nonprofits have been adopting a cloud first strategy to reduce costs and increase productivity. 
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Website Builders for Nonprofits

Is your nonprofit looking for cheap and easy ways of creating a professional website? Here are some of the best website builders that offer your nonprofit the possibility of creating a presentation website from scratch. To learn more Tech Impact is hosting a Twitter Chat on best practices around ...
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5 Reasons You Should Hire an Intern -- and 3 Reasons You Shouldn't

Image: University of Tennessee Your startup or growing company has a tight budget. You’re hoping to get a lot done, but only have a few employees. Has the thought of hiring an intern — or several interns — ever crossed your mind?
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Data Visualization 101

Nonprofits today need to quantify the impact of their programs and services to their constituents (board members, donors, volunteers, etc.). Disseminating through what seems to be an endless amount of data can become overwhelming. Here are some Data Visualization tools and tricks, nonprofits can ...
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Microsoft New SaaS Market Leader

Microsoft is experiencing strong growth in its platform as a service (PaaS) Azure, and their customer relationship management (CRM) application Dynamics.
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Big Data Can Differentiate Your Nonprofit

In the competitive environment of donations and fundraising. Big data can play a pivotal role in differentiating your nonprofit from the competition. 
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Gartner: "Microsoft is a cloud computing leader"

Nonprofits no longer have to ask whether the cloud is a viable technology solution. Cloud services and technology adoptions are now the most cost-effective and sustainable IT solutions for nonprofits. 
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ITWorks Delaware's Fall 2016 Class Starts Today - Meet The Instructor, Oliver

ITWorks Delaware kicks off the Fall 2016 session today! Read on to meet their instructor, Oliver Withstandley.
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Microsoft Word & Excel Shortcuts

Save time and increase your productivity with these handy Microsoft Word & Excel tips. 
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Student Spotlight - Corchae from ITWorks Delaware

Meet Corchae, an ITWorks student in our newest Delaware class, starting tomorrow! Corchae recently moved back home to Delaware and hopes to start her professional life here, using ITWorks as a stepping stone to a career in IT. Read on to learn more!
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Meet the New Philadelphia ITWorks Instructor, Stefane

Philadelphia ITWorks is in the first week of their Fall 2016 session. New instructor Stefane is experienced in education and technology, and is excited to be working with the Philly students! Read on to learn more about him.
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Cloud Solutions for Nonprofits

A cloud focused software strategy has become essential for the success of nonprofits. Microsoft cloud solutions reduce hosting, equipment, licensing and labor costs. Empowering your nonprofit with technology to better serve our world.
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Philadelphia ITWorks Starts Today! Meet Our New Student, Biao Huang

Philadelphia ITWorks student Biao Huang spoke with us about his excitment to start the Fall 2016 session today - and how he hopes this will be a stepping stone to a job that will allow him to travel and help people around the world. Read on to learn more about Biao and what he is looking forward to ...
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Cloud Computing: Impact On HR

HR is changing as rapidly as business itself. To keep up, IT must help HR move to the cloud. HR has transitioned from supporting other value functions to helping to lead and drive a mission strategy forward. The transformation comes from fundamentally changing the roles and function of the HR ...
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Microsoft Expands Global Connectivity With Local Startups

Microsoft has partnered with 12 businesses around the world to broaden access to Internet and cloud-based services.
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Meet Kera Dorsey, Instructor for ITWorks Las Vegas

I started with Tech Impact as their Las Vegas ITWorks instructor in January of 2016, just in time to kick off our very first class in Las Vegas. Prior to coming onboard with ITWorks, I was a systems engineer for Sungard Financial and had been working in IT for a little over a decade.
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Google Chrome Apps for Windows, Mac Will be Discontinued

Google Chrome Apps are web applications that run under Google's famous web browser, Chrome. These apps can be downloaded from the Chrome Web Store.  As Google Chrome Apps nears its 4th year, it is very sad to find out that it will be shut down soon. Gamasutra.com reports that after 3 years, Chrome ...
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ITWorks Las Vegas Student Spotlight - Cynara Gillenwater

Our Las Vegas class is kicking off their Fall session today! Students will embark on an intensive 16-week training program, gaining two IT certifications and real-life IT job experience in an internship at the tail end of the session. We sat down with new student Cynara, who loves working with ...
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Nonprofits: 10 Social Media Benchmarks

  We are currently in a social media transition period. Referral traffic, reach, and engagement are on the decline for those that do not have large followings and a social media advertising budget. 
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85 Percent of Nonprofits Set to Invest More in SaaS (Infographic)

Just a couple of years ago, nonprofits looked at Software as a Service (SaaS) with some apprehension primarily because of security risks. A lot has changed since then. Today more than 85 percent of small business executives are willing to invest more in SaaS solutions over the next five years, ...
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This Innovative Nonprofit Is Teaching Inner City Kids Personal Finance

"Moneythink" sticks to relevant, real-world lessons that help low-income kids navigate an unfamiliar financial world.
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The Nonprofit Summer Reading List

We are in the midst of summer in the Northern Hemisphere—the time of year when we try to relax, get away, and read a book or two. If you’re planning a getaway, or just looking for a good summer read, here are few books you should add to your reading list:
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Are You Creating a Culture of Philanthropy Among Your IT Staff?

Photo: NTEN Charities that have a strong culture of philanthropy value development and have integrated it into every aspect of their operations. A culture of philanthropy is composed of the attitudes, relationships, and interactions that staff cultivate, both internally and externally with the ...
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How to Select the Best Nonprofit Board Members

The most important committee of any nonprofit board is the Governance Committee. Why?
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The New IT: Driving Business Innovation With Tech - InformationWeek

Andi Mann, chief technology advocate at Splunk, sees major changes afoot in how IT and business are aligning. Here, he shares his experiences working with CIOs and other IT leaders as they look to derive real business outcomes from the technology they use every day.
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Ransomware Hit Nearly 50% Of Businesses In 2015: Study

Last year nearly half of businesses were attacked with ransomware, which caused 34% of enterprises to lose revenue and 20% to cease operations immediately.
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Big Data, Cloud Demand Drive IT Job Growth

IT job numbers grew in July, but not as fast as they did during the rest of 2016. Yet big data and cloud trends will continue to drive job growth going forward, according to CompTIA researchers. A new report from CompTIA that analyzes some of this job growth attributes the trend to growing tech ...
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Microsoft Office 365 Updates Add Machine Learning To Apps

Microsoft is infusing more of its machine learning into Office 365 and adding in greater capabilities into Word, PowerPoint, and Outlook.
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ITWorks Graduates are Landing IT Jobs in All Three Locations

Zahir, Tim, and Chris have new jobs in the IT field after graduating from the ITWorks Spring 2016 session. Over the past several weeks, ITWorks Spring 2016 graduates have been landing IT employment in all three locations – Las Vegas, Philadelphia, and Delaware. Many graduates were offered various ...
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August 2016 Nonprofit Technology Webinars

  You can rely on Tech Impact for timely webinars to increase your organization's IT IQ.
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7 Ways Cloud Computing Propels IT Security

A spate of high-profile public and private cloud security breaches is helping to push advancements in security such as encryption. Here's a look at 7 ways the cloud may be the largest driver of IT security today.
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How Data Cleansing Helps Expiring Data and Poor Leads

Large companies live or die based on their data, so you’d think that marketing data would be strictly controlled and carefully recorded and maintained. But this is not always the case. In fact, in non-tech companies, where marketing automation adoption rates were only 3% in 2014, this is almost ...
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Microsoft Announces New Mobile & Cloud Security Innovations

Introducing Enterprise Mobility + Security Securing productivity, collaboration and enterprise data is critically important as organizations digitally transform. Today’s cloud and mobile technology is enabling companies to reshape their business and capitalize on the digital transformation ...
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What’s the difference between machine learning, statistics, and data mining?

What’s the difference between machine learning, statistics, and data mining? Over the last few blog posts, I’ve discussed some of the basics of what machine learning is and why it’s important: – Why machine learning will reshape software engineering – What is the core task of machine learning – How ...
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Delaware ITWorks Graduates Reflect on the Program

Delaware ITWorks students just graduated on July 1st, and two standout students delivered moving speeches about their journeys before finding the program, and their thoughts on the 16-week process. Greg Cody stated, “I cannot even begin to put into words the hard work and dedication that has been ...
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Top Facebook exec: 'Microsoft got cool again'

On stage Tuesday at Microsoft’s Worldwide Partner Conference, Facebook Chief Information Officer Tim Campos announced that the social network chose to buy Microsoft Office 365 for its employees because “Microsoft got cool again.”
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Watch: Why Big Data and Machine Learning Are the Future of Computing

The question swirling around artifical intelligence and machine learning is no longer 'how?' but 'when?'
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Inspirational Words from the Philadelphia ITWorks Graduating Class

At the Philadelphia ITWorks graduation on June 24th, graduates Maia Harris and Joe Davis delivered inspiring speeches to their classmates, friends, and families. Maia started with a story about how difficult it was to find a job:
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Cloud Computing Profit Requires Trust Of Technology

Adopting cloud computing doesn't necessarily improve the bottom line. But cloud computing promotes greater profitability when corporate leaders trust the technology, according to a Google-sponsored report from the Economist Intelligence Unit (EIU).
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Why All Nonprofits Need To Step Up Their Social Media Game

Social media was once considered the great unknown to nonprofit communications specialists. New and old words were used to describe the actions on the strange platforms likes “tweets and walls.” But that was over a decade ago when platforms like Facebook and Twitter were first being adopted by the ...
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July 2016 Nonprofit Technology Webinars

You can rely on Tech Impact for timely webinars to increase your organization's IT IQ.
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Parting Words from the First Las Vegas ITWorks Class

James Mazza and Shawn Davis, recent Las Vegas ITWorks graduates.
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Preparing For Data Disasters

Data. It’s what we call our powerpoint presentations, text documents and spreadsheets. It’s what we call photos from fundraising events, our nonprofit’s websites, and how we refer to almost all the information and materials we refer to and use on a daily basis.
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How Technology Could Solve the Food Desert Crisis

If I have a hankering for kohlrabi at 2:45 AM, it’s no problem. I head over to any of the supermarkets within blocks of my apartment in the East Village. That’s because I live in the opposite of a food desert. But just 100 blocks north of my apartment, fruits and vegetables—exotic or otherwise—are ...
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Agile Not Just For IT Anymore

Fans of the Agile discipline are enthusiastic. That enthusiasm is why I'm standing in the middle of a 60-second dance-off on a Tuesday morning in April. It's how a thousand or so scrum coaches, team-leaders, and practitioners started their day at the Scrum Alliance's Global Scrum Gathering in ...
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Three ways tech is reinventing a surprising sector

More than 1 million users. Sixteen billion monthly page views. Ninety-nine percent user engagement.
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Optimize Your Nonprofit’s Content Marketing

  Bill Gates famously wrote in 1996 that content will be king on the Internet one day. Despite his prophecy, Microsoft today still does not have a juggernaut content department, and is still focused on creating software. Whether his vision for what Internet content would be in 1996 was, we may ...
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Delaware ITWorks Students Graduate Tomorrow - Thank You to All of Our Volunteers!

Governor Jack Markell speaking with the Delaware ITWorks spring 2016 class.
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4 Ways To Assess Your Nonprofit's Data Protection Plan

You might think the most important thing at your nonprofit is your mission. But you're actually mistaken . The data your nonprofit produces every single day that comes in the form of spreadsheets, proposal documents, and databases filled with the contact information of your constituents is. And ...
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Five Things My IT Internship Has Taught Me - Chris Chambers, Delaware ITWorks Student

I started the ITWorks program in March. After 11 challenging weeks in the classroom, I have been putting my knowledge to work with my internship at the University of Delaware’s College of Art and Sciences. The knowledge I gained in the classroom is definitely important to my success in my ...
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Delaware ITWorks Student Chris Robinson Reflects on the Program as Graduation Approaches

ITWorks Delaware students are just days away from graduating from the Spring 2016 class! The class is gaining valuable hands-on experience in their internships, and many have earned two entry-level IT certifications. Chris Robinson, one of the Delaware students, was ready for a change that would ...
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How tech's biggest names are making accessibility a top priority

Last football season, Yahoo's Darren Burton did something he'd never done before: he commissioned a fantasy football league. That may not sound like a particularly impressive feat to you, but for Burton, navigating lists of players, stats, and scores is a unique challenge, because he is blind. 
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Entitled? Try Empowered: Why Millennials Work the Way They Do

What's the matter with "kids" today … at work? Across our great nation, grumpy middle managers, executives and owners alike are wondering who these fresh-faced, impatient and entitled millennials think they are with all their outsized demands.
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3 Ways to Avoid Roadblocks in Your Talent Acquisition Process

Navigating the talent acquisition process is like navigating your morning commute. Knowing the quickest and easiest way to reach your destination is essential, and if the area you’re traveling through is new or unfamiliar, it oftentimes requires the assistance of a GPS program - predictive data - ...
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5 Tech Trends that Could Supercharge Education in 2016

  Science-fiction author William Gibson once said, "The future is already here — it's just not very evenly distributed." The technologies of tomorrow are already being tested in select classrooms today, laying the seeds for the future of how students could learn. With 2016 fast approaching, ...
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Where Would Philly ITWorks be Without Our Volunteers?

Philadelphia ITWorks students visited Beneficial Bank for a Friday session. As the Philadelphia ITWorks session draws to a close (graduation is this Friday, June 24th!), we wanted to take some time to thank all of our wonderful, dedicated volunteers. Without them, running our program would not be ...
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Microsoft SandDance is a beautiful data visualization tool for chart geeks

Microsoft Research has released SandDance, a free data visualization app that lets you gain insight in your surveys and research projects.
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The 5 Things that Prepared Me for My IT Internship at Access Matters

Cynthia Perez, ITWorks Student and Access Matters Intern The ITWorks program is monumental in beginning my career. Without it, I wouldn't have been able to access the keys to unlocking my future. The whole program itself is designed so you can finally take that leap of faith and continue towards ...
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Data Storytelling: What It Is, Why It Matters

  While nonprofit's continue to invest in business intelligence (BI) and analytics tools, they aren't necessarily getting the information they need to improve business decision-making. Data visualizations serve two purposes sense making and communication by transforming complex information into ...
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PA Graduation is Almost Here - ITWorks Student Miles Williams Talks About His Experience

ITWorks Philadelphia students are graduating this week! With students earning their IT certifications and working hard in their IT internships, it is sure to be quite the celebration. Miles Williams, a student in the Philadelphia class, was looking for a way to jump into the IT field and secure a ...
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End of June 2016 Nonprofit Technology Webinars

  You can rely on Tech Impact for timely webinars  to increase your Organization's IT IQ
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These Will Be The Top Jobs In 2025 (And The Skills You'll Need To Get Them)

Two-thirds of Americans believe that, in 50 years, robots and computers will do much of the work humans now do. The World Economic Forum’s 2016 report, The Future of Jobs, estimates that 5 million jobs will be lost to automation by 2020 and that the number will keep growing. Jobs that once seemed ...
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9 Data Collection Methods Every Manager Should Know

Businesses of all sizes are now catching on to the power of data analytics. But fancy analytics mean nothing without good quality information to analyze. Let’s look at some of the best ways businesses can collect data for analysis – from the humble survey to machine sensors.
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2016 Independent Sector Conference

TECH IMPACT is proud to be an official partner of the 2016 Independent Sector Conference, taking place November 16-18 in Washington, D.C. As a member of our network, we are pleased to extend a discount for up to $1,050 off the full conference registration rate. Simply enter the discount ...
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10 Big Data Books To Boost Your Career

Data science and analytics are some of the top in-demand job categories in the technology industry today. Indeed, demand is higher than supply for these specialists, and many data science master's degree programs have sprouted in the past few years. The online learning curriculum has expanded ...
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5 Reasons You Should Intern at Axiom Cyber Solutions - from an ITWorks Student

I was talking with one of my friends from ITWorks, and she asked me what it was like working with Axiom. I started talking and talking, and before I realized it, I had been going on for over five minutes. I figured instead of just talking about it, I'd write a little something to help other people ...
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ITWorks Student James Mazza Reflects on the Program as the Las Vegas Class Approaches Graduation

The ITWorks Las Vegas graduation is just around the corner, which marks the end of the inaugural class! All 11 students earned their CompTIA A+ certifications and are gaining valuable experience in their IT internships. James Mazza, a student in the Las Vegas class, had recently discovered that he ...
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June 2016 Nonprofit Technology Webinars

  You can rely on Tech Impact for timely webinars  to increase your Organization's IT IQ
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Email gets nonprofits donations, millennial's live on social & mobile

  The analysis of more than 100 leading nonprofits, 2.8 billion emails and 69.4 million subscribers shows that nonprofits still heavily rely on email to promote their causes, when they should be giving more attention to mobile and social media.
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The Rise of Knowledge Workers Is Accelerating Despite the Threat of Automation

In the past three decades, the number of jobs for knowledge workers has never been rising as quickly as it is right now.
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Find out if your TeamViewer account has been hacked and what to do

Remote login software TeamViewer has had a significant number of user accounts hacked, and the organization is scrambling to find the root cause of the problem. A spokesman for the organization, Alex Schmidt, confirmed the community's suspiciton over the weekend, but is blaming poor external ...
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How Small Businesses Can Make the Most of Big Data

Big data and business intelligence (BI) use to be only for enterprise companies. Now, however, thanks to Microsoft Office 365 and SharePoint, small businesses and nonprofit's can afford to track and tap into a wealth of information.
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3 Intuitive Strategies To Utilize Your Donor Data

  Image courtesy of The Shareholder Online You’ve been told over and over the more information you have on your donors, the better. Well, according to a recent study conducted by Blackbaud and nfpSynergy of 338 nonprofit organizations in the United Kingdom, many nonprofits are “drowning in data” ...
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How to use Data to Tell a Stronger Story

Stats, facts, and figures—we all love data, and it certainly helps make content all the more powerful. Data, when used properly, makes an argument more compelling, underscores a position, and adds relevancy and authenticity to a story. Yet we’ve all seen infographics, slides, and blog posts so ...
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Inverse Relationship Between GPA and Innovative Orientation

Tech Impact's program, ITWorks, is an award winning 16-week job training program that changes lives.
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June 2016 Nonprofit Technology Webinars

  You can rely on Tech Impact for timely webinars  to increase your Organization's IT IQ
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How Better Donor Data Helps Nonprofits Raise More Funds

How many times have your donors had the thought: "Is my donation being used efficiently?" Many nonprofits are storing and analyzing data to improve their own logistics and gain access to a greater number of potential donors right away. By turning to data to make the process of managing fundraising ...
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9 Free Online Courses To Pump Up Your Big Data, Analytics Skills

The demand for data scientists, analysts, and big data experts is strong, and educational institutions are scrambling to meet the demand.  Tech Impact's partnership with ZipCode Wilmington, Delaware's first coding school. Teaches students Java coding in a 12-week course, followed by an ...
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Your Nonprofit’s Guide To Making The Most Of Tech Investments

    Everyone knows it’s a good idea to invest in their nonprofit’s technology. But, not everyone knows how to make the most of that investment. The tech world especially is filled with buzz words. Cloud computing, big data, and CRM systems are among the most frequently heard.
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How to Generate More Nonprofit Website Traffic

  We all strive to build and maintain beautiful websites. Additionally, we know landing pages need to be crisp, clean, load fast, and look trustworthy to avoid a high bounce rate and that call-to-action messages must be placed prominently. Also, navigation bars have to be intuitive and make finding ...
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Tech Impact and 501cTECH to Merge

We have some very exciting news to share with you!   Washington, D.C.-based 501cTECH, a leading provider of nonprofit technology services in the D.C. region has joined forces with Tech Impact.    We have worked alongside our colleagues at 501cTECH for more than a decade.  First, as part of the ...
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The Future Of Big Data In 5 Predictions

What is the future of the big data? Whichever way you look at it, there can be only two potential scenarios. Output one. The data we gather from smart sensors, wearables, and the Internet of things is going to continue to grow. With that, new technologies are going to develop around it. Output two. ...
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501cTECH to Merge with Tech Impact

We have some very exciting news to share as we announce 501cTECH’s merger with Philadelphia-based Tech Impact, which is the nation’s leading nonprofit technology services organization and the operator of an award winning IT training program for youth.  We have worked alongside our colleagues at ...
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2016 Technology Innovation Awards Now Open

We are very excited to announce that the submission period for the 2016 Technology Innovation Awards (TIA) has officially begun! As you may know, since 2003 501cTECH’s Technology Innovation Awards have recognized D.C. area nonprofits who put technology to use in an innovative way to improve key ...
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Nonprofit’s cloud migrations boost business agility

The Muscular Dystrophy Association has jettisoned several manual business processes and legacy technologies in favor of cloud software as the nonprofit organization seeks greater operational efficiencies at a lower cost. The IT modernization, which includes email, CRM, human resources and several ...
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The Security Issues The Cloud Helps To Alleviate

  Image courtesy of Cloud Computing Topics Data security is on the minds of every nonprofit executive around the world. How secure is my online data? How do I ensure a safe donation page for my donors?
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Why is Data Important: Nonprofit Data Management

Why is Data Important: Nonprofit Data Management Over the past few years, "big data" has almost become a household word. From hospitals to classrooms, what was once the business of search engines and financial markets is increasingly affecting every aspect of business and life, and that includes ...
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3 Ways To Increase Donations Via Social Media

Did you know: 73 percent of first time donors do not give again? There are many reasons contributors leave; sometimes they don’t feel appreciated, or don’t feel like part of the organization. While gaining new donors is always important, keeping them is even more so. If you can maintain just 10 ...
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Managing Your Nonprofit Data Differently

  Image courtesy of Cabbage Tree Solutions These "4 A's" just might be your nonprofit's new way of planning your data management. Data management can be a tedious, difficult process. But if done right, it has the potential to be one of the most rewarding and profitable endeavors your nonprofit can ...
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2015 Technology Innovation Award Winner Changes the Lives of Children with Cancer

Hopecam received the 2015 Technology Innovation Award in the K-12 & STEM Education category, sponsored by CenturyLink. Earlier this year, I caught up with Brad Hawkins, a member of Hopecam’s Board of Directors, and learned about the history of the organization and how the $7,500 award is making a ...
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Top Things to Consider When Budgeting for Technology

  It's time to think about budgeting for technology - and you need to start somewhere. I checked in with our Director of Technical Services,  Linda Widdop , to get her insight to identify the top things to think about when budgeting for technology.  Linda's advice is backed up by over a decade of ...
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Five Ways to Further Your Cause by Investing in Your Organization

You want to impact the world and be sure every dollar you spend helps accomplish your mission—that’s understandable. But sometimes the best way to change the world is to invest right back into your organization.
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What You Need to Know About Microsoft's Office 365 for Nonprofits

    Is your staff spread across several locations? Do you have a limited budget for IT support like installations and upgrades? Do your staff and volunteers want to do their work on personal devices like smartphones or tablets? Are you tired of maintaining an in-house Exchange server? Then ...
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Nonprofits Taking Big Strides With Data

Data is a powerful tool, but only when collected, saved, stored, and utilized properly. Whether that’s donor data being entered into your CRM or ERP system, or properly managing sorting, and and filing important files for easy access. Data is how our nonprofits run in the the 21st century ...
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Organizational Collaboration on App Content & Launch

Guest Post from Bevin Landrum, Cyclical Communications Manager & TAPS Magazine Editor, Tragedy Assistance Program for Survivors | 2015 Technology Innovation Award Winner, sponsored by BAE Systems. Read more about their mobile app. The Tragedy Assistance Program for Survivors (TAPS) hosts two ...
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Protecting Donor Information: What’s Your Security IQ?

  Interested in reading the original? Check out the original guest post by Bill Sayre over at Nonprofit Markting Guide.
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Is it time for a CRM at your nonprofit?

Your organization’s most valuable asset isn’t your hardware or software, it’s your list of donors, volunteers, friends, and other constituents. It’s their trust and contact information, and their time or monetary support that makes your nonprofit tick. That data is what's key to your nonprofit ...
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Focus On Your Subject Line - Give Local Greater Philly

It’s been said many times that you shouldn’t judge a book by its cover.
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How Nonprofits Benefit From Data Visualization

  The amount of data being created each year is staggering. By 2015 the global annual rate of data production exceeded 5.6 zettabytes; that's double the rate of growth in 2012, according to  IDC. Data alone, however, hardly gives executives and board members access to the valuable insights that ...
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How to receive a Google Grant and Manage it with Analytics

Guest blog post from Max Kryzhanovskiy, Preseident and CEO of MOS Creative, a digital marketing and growth strategy firm that uses data to help organizations develop focused website and fundraising strategy. Have you heard of the Google Ad Grants Program for nonprofits? It’s a program that gives ...
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Top 10 Reasons Your Nonprofit Should Consider VoIP

I’m sure you’ve noticed that it’s getting harder and harder to ignore the Cloud. Google’s recently announced program for Canadian Nonprofits and Charities, which TechSoup Canada is supporting, is an excellent and valuable resource for prudent organizations looking to stretch their IT budget as far ...
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Advice from Nonprofit Leaders on Budgeting for Technology

For any organization budgeting for technology should be for more than just hardware replacements. A technology budget can help pave the way for the adoption of new practices and innovative strategies to meet your mission. We spoke to a few nonprofit leaders to understand how they work technology ...
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Clouds, Data, And Your Nonprofit

  Image courtesy of pixavi Computers and technology have enabled humans to work faster than ever before. Their ability to centralize and organize information, files, and data imperative to your nonprofit is essential to the success of your mission.
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Give Local Greater Philly

Fundraising. Some of us find it exhilirating and the reason we get out of bed in the morning. For others, it can be a necessary evil and even be the catalyst for leaving the nonprofit world altogether. Luckily, some big names are stepping up and coordinating initiatives like the Give Local America ...
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Apple Ends Support for QuickTime for Windows

Why you should uninstall QuickTime for Windows immediately: As of April 14th, Apple abruptly ended support for QuickTime for Windows.
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Philadelphia ITWorks Student Maia Harris Reflects on the First Half of the Spring 2016 Session

The students in our ITWorks Philadelphia class are at the halfway point of the Spring 2016 session! With internship interviews currently happening and certification exams around the corner, the second half is sure to be exciting. Maia Harris had started her journey into the field of information ...
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How To Leverage Social Media For Your Next Big Fundraising Event

When was the last time you logged onto Facebook because you really wanted to see what was going on at work? Probably… well, never.
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Wearing Lots of Hats? Maybe It’s Time to Outsource

Nonprofit employees tend to wear many hats, covering a range of administrative tasks to preserve precious budget dollars for mission and program work. When the hats fit, it can work out very well for everyone. When they don’t, it can demoralize staff and reduce your organization’s effectiveness. ...
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Preparing For Data Disasters

Data. It’s what we call our powerpoint presentations, text documents, and spreadsheets. It’s what we call photos from fundraising events, our nonprofit’s websites, and how we refer to almost all the information and digital materials we use on a daily basis.
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What Nonprofit Data Services Really Means

You’ve undoubtedly heard the term “data services” before, but without fully understanding what it means, much of the rhetoric surrounding the term can be difficult, or downright impossible, to understand. You and your colleagues certainly understand the impact your organization has on the ...
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4 Practical Ways To Boost Nonprofit Security

If you’re not paranoid, you’re crazy. The ever present risk of data theft or misuse and the potential harm it could cause to yourself and to your nonprofit is down right scary. And believe it or not, hackers aren’t the stereotypical computer guru, sitting in a dimly lit room looking at a dozen ...
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Las Vegas ITWorks Student Gamaliel Judilla Shares His Thoughts on Being Halfway Done His 16-Week Session

ITWorks Las Vegas is halfway through its inaugural class, and the students are well on their way to some IT certifications and internships! Gamaliel Judilla didn’t always know that he wanted to pursue a career in technology, but is now ecstatic to get started in the field. We checked-in with him to ...
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What to do when an Application Freezes

You are diligently working on a business project on your computer, then suddenly the application you are using freezes. Soon your frustration skyrockets while your productivity plummets as you try anything you can think of to resolve the problem. Sound familiar? Here is how you can quickly get back ...
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Budgeting for Cloud Based Technologies

We hope you have included Technology in your budget, if you haven’t there is still time. While budgeting for technology it is important to understand the difference between Capital (CAPEX) and Operational (OPEX) expenses. Here’s why:
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ITWorks Recognizes One More Volunteer for National Volunteer Week - Jamie Walls

In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! While we were only able to feature six volunteers ...
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Featuring Another Great ITWorks Volunteer for National Volunteer Week - DeAndre Esteen

In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them!
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Infographic: Understanding Mobile Donors

Do you know your donors? No, I mean do you REALLY know your donors? If you don't, it's time to start paying closer attention! Knowing who's giving to your nonprofit provides you with the information you need to not only increase donations, but help your nonprofit inch closer to completing its ...
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Meet Tech Impact's Volunteer of the Year in 2015 as ITWorks Celebrates National Volunteer Week

Anne Marie Kaplan, right In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! Please meet Anne Marie ...
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3 SEO Strategies To Increase Your Nonprofit’s Online Reach

    Your nonprofit is only as successful as its reach, and in today’s internet focused marketplace your reach is driven by your online presence. Accepting donations, tracking volunteers, and promoting events are all done online and without a formal search engine optimization plan (SEO) plan, your ...
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Meet Another Awesome ITWorks Volunteer - Sandie Behrens - for National Volunteer Week

                       Sandie Behrens, left In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! Please ...
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4 Ways To Optimize Your Nonprofit's Donation Page

  Image courtesy of Generation X Financial   Most, if not all, nonprofit organizations have donation pages. They are the crux of your nonprofit’s fundraising campaigns, the end of the journey for potential donors. You have strategically advertised, campaigned, researched markets, and have finally ...
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ITWorks Recognizes Timothy Straub for National Volunteer Week

In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! Please meet Timothy Straub, the Director of ...
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Infographic: Advance Your Missions With Data Management

Image: SAS The power of data has swayed traditional business practices in both for profit and nonprofit organizations alike. In the nonprofit sector, through effectively harnessing, organizing, and subsequently visualizing data and information about donors, organizations are armed with a plethora ...
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How A CRM Improves Your Nonprofit's Tech ROI

  Image courtesy of Waiting for the Elevator. Can your nonprofit even measure its return on investments (ROI)? Putting together an ROI report can be time consuming, but can also lead to great data and help you find ways to trim costs without shirking quality.
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It's National Volunteer Week! Meet James Johnson II, ITWorks Volunteer

In recognition of National Volunteer Week, ITWorks is spotlighting one of our amazing volunteers each day this week. Our volunteers are such an asset to our program and make a huge impact on our students. ITWorks would not be the same without them! Please meet James Johnson II, the Vice President ...
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Infographic: The Ideal Length For Everything Online

Despite what you might think, there’s no secret formula for creating viral Internet content. There’s no magic wand you wave, and there’s no back room deal being struck to make sure a Tweet gets 200,000 retweets, or a blog post is read by millions of people. What ultimately matters is well written, ...
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4 Steps To Getting More Done Through Communication

Every day people are engaging in speaking and listening. Whether it’s through email, phone calls, text messages, in-person conversations, webinars, or any other mode of communication, everything we do is based on listening and speaking.  This is never more true than when thinking about nonprofit ...
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The Need For Better Data Management

In what seemed like the blink of an eye, the word “big data” dominated the headlines around the world and struck fear in the hearts of CIO’s, nonprofit executives, and the back-office IT guy. What used to be the problem of big technology firms in Silicon Valley quickly became a problem for almost ...
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Keeping Your Laptop Data Secure

Do you use a laptop at home or in your business? If you do, chances are you store a lot of important data in it, from financial information to sensitive documents, that you need to protect if your laptop is lost or stolen. Here are some basic steps that you can do to protect the data stored in your ...
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3 Reasons Tech Implementations Fail And How To Avoid It

  Image courtesy of Column 5 Making a small or large scale tech change can be intimidating. Investments, changes in work flow, and a host of potential problems when implementing the tech are all daunting challenges to face. However, if your team properly prepares, implementing your latest tech ...
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The 6 Hidden Benefits Of Volunteering

As if contributing to a cause that’s bigger than yourself wasn’t reason enough to give your time, volunteering your time to a charitable cause has some hidden benefits, too.
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Infographic: A Brief History Of Charitable Giving

Photo: milliken.com Charitable giving has been around since 2500BCE when the ancient Hebrews instituted a tax intended to help the poor. Now, thousands of years later, people across the globe give their hard earned money to nonprofit organizations who are committed to solving some of the world's ...
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6 Tips For Visualizing Your Nonprofit's Data

  Every nonprofit, firm, agency, corporation, and conglomerate is a data company. But being able to turn that data into actionable information is another mountain to climb altogether. Charting and graphing your nonprofit's data is a great way to turn those raw numbers into a more intelligible form. ...
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4 Ways To Promote Your Events Through Social Media

If your non-profit hosts events, using social media to promote them can be a powerful tool to gain exposure. Whether it’s a conference, fundraiser, or fun run, social media can help spread the word and encourage people to attend your event. Here are a few ways to take advantage of social media to ...
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The Power of an ITWorks Internship

Photo: amppob.com ITWorks students begin their internships, included as part of the ITWorks program, in just a few short weeks. ITWorks includes this element in the 16-week program curriculum because internships are of paramount importance to getting a job later on. We are still looking for ...
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Infographic: Improving WordPress Security

Is your nonprofit's website on WordPress? Chances are, it is. WordPress hosted sites, at last count, comprise almost 19% of all websites on the Internet; some 74.6 million websites in total. But when's the last time you thought about its security? You probably think: "Why would a hacker or someone ...
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Select The Right CRM For Your Nonprofit

  Image courtesy of LornaWestonSmyth.com. Choosing the CRM that best serves your nonprofit’s needs is one of the most important technology decisions your nonprofit can make. Your CRM, or constituent relationship management system, is a digital catalog that works for your nonprofit when correctly ...
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How Web Traffic Finds Your Nonprofit’s Website

  Image courtesy of Stable Cash Income Driving web traffic to your nonprofit’s website is likely at the top of your to-do list. You’ve invested in it, consistently update the content, post to your blog, and market events through your website. So, of course you want people to see all that great ...
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4 Ways Managed Services Can Benefit Your Nonprofit

When you think of optimizing your nonprofit's IT infrastructure, outsourcing your primary business functions to a managed services provider (MSP) doesn't always immediately come to mind. You need to spend time, money, and energy looking for the firm that provides all the services you need and all ...
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Preventative Computer Maintenance

Photo: Wikimedia Commons Preventative maintenance is critical to protecting computers and keeping them functioning at their best. While many computer users don't consider themselves "experts," it's easy to perform a wide variety of maintenance tasks. Regular maintenance helps computers run faster ...
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Infographic: Why Video Is The Best Form Of Engagement

There is a seemingly infinite number of ways for you to engage viewers online. Whether it be through well written content, deeply researched infographics presented in a visually stimulating way, a video, social media, or even a meme. Nonprofits everywhere are searching for ways to increase their ...
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Better Understanding Nonprofits And Their Facebook Metrics

  Image courtesy of Black Celebrity Giving Facebook is the flagship social media platform for most nonprofits. For good reason, too. The inherent community nature, pervasiveness of the platform, and the fact Facebook is constantly adding tools for nonprofits to better utilize the social network has ...
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New Ransomware Strain Making the Rounds, Hidden in Infected Word Files

As of February 2016, there is a new strain of malware circulating the internet, hidden in infected Microsoft Word documents. This ransomware, known as “Locky,” arrives in an user’s inbox as an email with a Microsoft Word document attached, containing malicious macros.  Once enabled, the macros will ...
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Security And 3 More Reasons To Get In The Cloud

In this modern age of consumerism, it’s been left to popular culture to try and explain complex and controversial ideas. However, this has perhaps never failed us more than in the recent film starring Jason Segal and Cameron Diaz. While it’s the protagonist’s ignorance to what the cloud actually is ...
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ITWorks: First Day of Delaware Classes – Meet Courtney Bowen!

Courtney is excited to start classes with ITWorks today, and hopes to one day build her skills in the area of application and web development. She looks forward to the security and stability a good job in information technology can offer.
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What Outsourcing Your Data Services Does To Help Your Nonprofit

There’s often some hesitance when your non-profit considers outsourcing data services. Whether it’s cost concerns, time constraints or reluctance to trust an outside party with such a critical service, it’s understandable for your organization to consider all of your options before outsourcing. ...
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4 Strategies To Assess Your Nonprofit’s Technology Needs

With the amount of new and innovative technology that is surfacing every day, assessing your nonprofit’s technology should be a daily process. While every nonprofit wants to cause change in some way, every nonprofit is different. Each with a unique goal, different needs, and all conduct daily ...
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ITWorks - First Day of Philadelphia Classes!

One of our ITWorks instructors sat down with Erik Toch, who is starting classes in Philadelphia today, to discuss where he is in life now, at the start of our program, what he hopes to accomplish during, and where he wants to be when he’s finished.
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The Need For Speed

The Gigabit Revolution is coming. Is your nonprofit ready to take advantage of high speed Internet and supercharge your nonprofit?
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4 Reasons The Cloud Matters For Nonprofits

Image courtesy of University of Connecticut Cloud computing is the future of doing business. However, many corporate environments, especially nonprofits, seem hesitant to jump into a new way of conducting business, and understandably so as there exist many misconceptions and uncertainty surrounding ...
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3 Reasons Why Your Nonprofit Should Use Vine And Instagram

  Image courtesy of Ciniva Web Agency The one demographic that is increasingly difficult for nonprofits to reach is the nation’s youth. With shortening attention spans and so many other outlets vying for their attention, reaching the youth audience may seem like a daunting task.
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Facebook Launched Nonprofit Tutorial Page

  Nonprofit staffers now have a new website to check intermittently throughout the day. Facebook, used by many organizations to share initiatives, network and fundraise, announced late last week that it has launched nonprofits.fb.com. The organization-focused website will look to strengthen ...
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Navigating the Mobile App Development Process

Guest  blog post from the Tragedy Assistance Program for Survivors, 2016 Technology Innovation Award Winner. The Tragedy Assistance Program for Survivors (TAPS) hosts two national seminars for survivors grieving the loss of a loved one in service to America. These national events bring together ...
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ITWorks Las Vegas - Our First Student!

ITWorks has accepted their first applicant to the brand new program in Las Vegas! Brandon Vazquez is an outstanding candidate who has persevered through trying circumstances and is now following his dream of working in information technology. We caught up with him to ask a few questions about what ...
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Infographic: One Minute On Social Media In 2016

Sixty seconds. One, fleeting minute. It's really not that long at all when you consider there's 1,440 minutes in a day; 43,200 in the average month, and over half a million per year. But what makes each minute the same as the last, is the Internet is abuzz.
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