Volunteer managers have the immeasurably difficult task of keeping a workforce happy who is receiving no monetary compensation for their efforts.
There are, however, steps that you and your management team can take to keep volunteers happy, helping and coming back for more opportunities in the future. Here are a few of those steps you can take according to TechSoup.
Find and keep great volunteers
According to Jayne Craven, in order to keep online volunteers happy you have to delineate exactly what your expectations of them are in writing.
I think this can be applied to not only online volunteers but for volunteers across the board. If your volunteers have some physical evidence regarding their position they will feel more attached and motivated to complete that written task.
Bringing in new volunteers
When bringing in new volunteers it is important to track expressions of interest from various volunteers. Understand who is volunteering for what positions and when.
In addition, it is often a good idea to treat taking on new volunteers like it is any other job. Do not make it too easy for them. Hold an interview, check out their social media accounts and ask for a reference or two. You can never be too careful when trusting people to represent your nonprofit.
How to keep volunteers happy
This is simplest one. Talk to your volunteers!
Either in person when possible or on the phone, communicating with your volunteers and tracking their feedback is key to ensuring their happiness. The more engaged you are with them about their feelings surrounding their volunteer work, the better. Keeping tabs and making sure they aren’t disgruntled or discontent with their work is the key to getting the most out of your volunteers!
Interested in reading more? You can check out the original article over at TechSoup.