Salesforce for Nonprofits

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"Salesforce for Nonprofits is the set of end-to-end solutions any nonprofit needs to become a connected nonprofit. Built for the social and mobile era, Salesforce for Nonprofits will connect your entire nonprofit— your partners, supporters, employees, and programs— so you can, deliver better programs and services, engage and strengthen your community, communicate more effectively, and raise more resources."-Salesforce.org

Below are 10 Ways Salesforce can Increase Your Nonprofits Mission.  

1. Secure fresh customer insights

Nonprofits can integrate Salesforce with other customer-focused platforms, such as Hubspot, along with internal customer databases. This allows you to leverage sophisticated reporting on customer usage of your products and services, enabling account managers to offer support when usage is decreasing or endorse new products or add-on services when usage is high.

2. Streamline processes

Integrating other systems with Salesforce can bring new levels of efficiency to processes that span different departments. Enrollment and tuition payment process for universities are a perfect example. Salesforce integration provides for a single view of student data, eliminating traditional bottlenecks to the admission cycle.

3. Uncover key content

When companies make frequent updates to sophisticated software, their customers can be left with substantial amounts of data to sift through. To make it easier for them to understand the critical updates made in each product release, software vendors can connect Salesforce to issue and product tracking software, enabling customers to focus on release notes that are relevant to them.

4. Connected customers

By connecting Salesforce with backend systems, wireless network providers can accelerate the provisioning of networks of any size, from those serving big events like Dreamforce to neighborhood cafes. This allows wireless network customers (and their customers) to secure online access quickly and efficiently.

5. Go green

Organizations that were built on traditional paper-based processes are able to fully digitize their business through Salesforce integration, often using field service management software to track visits and outcomes.  

6. Heal broken processes

Healthcare providers need to provide their customers with the ability to keep track of their past and present prescriptions, as well as order the right medications with precision. Connecting Salesforce with ERP platforms makes this possible. 

7. Stay in the know

Organizations can integrate their order management systems with Salesforce, enabling them to receive real-time alerts – and take immediate action – if anything goes wrong with an order.

8. Increase Donations

Integration between donation systems and Salesforce provides immediate visibility into donor data. 

9. Change the world

Social entrepreneur networks can benefit from Salesforce integration by connecting member information to the right nonprofits, so people can make their bright ideas a reality.

10. Get creative

Encountering a bottleneck in your business that you can’t overcome? Consider integrating your business applications with Salesforce to overcome those challenges.

Is your nonprofit looking to:

  • Centralize & Simplify Processes?
  • Collaborate & Share?
  • Have Mobile Accessibility?
  • Secure Data?

Talk to one of our experts today about implementing a CRM, because not using technology has a cost as well.

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[May we suggest reading: Integrate Your Marketing Platforms]

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View the original article from Salesforce.com   Featured Image Courtesty of iStockPhoto/EtoileArk

Have technology questions or want to learn more about how Tech Impact can help your nonprofit? Give us a call 1-888-798-1350 or browse our Technology Services For Nonprofits.


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