Nonprofit Spotlight: City Year

Screenshot 2016-11-02 12.51.40.jpg

The nonproft City Year fights the national student dropout crisis with the help of Salesforce. 


Read the full article at

Every 26 seconds a student gives up on school. City Year is an education-focused nonprofit that partners with urban schools to provide full-time, targeted student intervention. They serve in the 10% of schools that contribute to 50% of the nation’s dropouts. By recruiting corps members, ages 17 to 24, City Year provides mentors and tutors in the areas of math and English to at-risk students.

Running on Excel spreadsheets and several other legacy data management systems, City Year had a hard time capturing accurate, real-time information. Duplicate contact records, for example, made it difficult to capture accurate donor lists. Knowing how students were doing at any given moment was also a challenge for City Year management. 

Today, City Year runs on Salesforce. All student data is tracked in Salesforce, including bi-monthly progress reports and benchmarking data to maintain a clear, real-time view of how students are doing. 

Tracking donor information is also an integral piece of City Year’s Salesforce implementation. Using roundCause, a donor management solution built on the Salesforce platform, City Year can now paint a picture of the incredible impact its donor base is making by tracking not only how much money has been given, but also what it went towards. They can track whether a donor came to more than one event, whether they hosted an event, or whether they served as a mentor to a corps member. provides nonprofit organizations with 10 free licenses to its CRM (Constituent Relationship Management) cloud-base software. They'll even provide nonprofits with a "Nonprofit Starter Pack" which is a CRM template built specifically for nonprofits to use. 

Join Tech Impact for a free webinar on Wed, Nov 30, at 2 PM New Call-to-action

Topics: Salesforce for nonprofits, CRM, nonprofits

View the original article from   Featured Image Courtesty of Feature Image from City Year

Have technology questions or want to learn more about how Tech Impact can help your nonprofit? Give us a call 1-888-798-1350 or browse our Technology Services For Nonprofits.

Tech Impact provides hands-on technology support to nonprofits. Learn More